Totango

Totango is recognized for its ability to visualize customer health and automate customer success efforts. Many find the platform helps streamline customer management and provides valuable insights through data analysis. However, some users report that the interface can be overwhelming due to the extensive functionalities and that certain features, like email campaigns, can be difficult to configure. Others mention that initial setup requires expertise and the tool can be expensive, but the benefits of improved customer understanding and automated processes are frequently highlighted.