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Totango

4.0 (11 reviews)

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What is Totango?

Totango is a software platform that helps businesses optimize their customer relationships throughout the entire customer journey. Users can interact with their customers through the platform to promote evaluation, onboarding, product acceptance, and revenue growth. Moreover, Totango helps understand trends and track changes in customer segments. Over 8,000 customers use Totango. A demo can be requested on the homepage.

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This is how users rate the product

7.9

Ease of use

Customer Data Platforms (CDP)

Average: 8.1

9.4

Meets requirements

Customer Data Platforms (CDP)

Average: 9.3

8.1

Customer Support

Customer Data Platforms (CDP)

Average: 8.9

7.7

Ease of setup

Customer Data Platforms (CDP)

Average: 7.8

Totango Features

Customer information

Customer monitoring

Customer profiles

Customer health scores

Customer segments

Product engagement

Platform

Reporting/dashboards

Api / integrations

Workflow capability

Notifications

Customization

Scalability

Performance & reliability

User, role, and access management

Data import & export tools

Predictions

Custom triggers

Totango Pricing

Pricing details

Last edited: July 2024

Community Edition

Free

Alle Kernfunktionen einer Customer Success-Plattform. Perfekt für Unternehmen, die gerade erst mit Customer Success beginnen.

Bis zu 3 Sitze

Bis zu 100 Konten

Selbstverwaltung

Einheitliche Sicht auf Ihren Kunden

Customer Health Score

Frühwarnsystem

Insights Dashboards & Scorecards

Kundensegmentierung

Journey Optimizer

Automatisierte Playbooks und Workflows

E-Mail-Kampagnen (1.000 E-Mails/Monat)

Enterprise Edition

Upon request

Eine voll ausgestattete Kundenerfolgslösung mit fortschrittlichen Funktionen und dem besten Support-Paket zur Skalierung Ihres Betriebs und zur Maximierung Ihres Wachstums. Passen Sie einen Plan für Ihre Start-up-, Wachstums- oder Unternehmensanforderungen an.

Unbegrenzte Konten

E-Mail-Kampagnen

Benutzerdefinierte Benutzerrollen

Unbegrenzte Teams

Unternehmenshierarchie

Single Sign-On (SSO)

Implementierungsspezialist

Beauftragter CSM

Totango Reviews (11)

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