Customer Service software & tools for small market segments (Page 8)
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Avaya offers Unified Communications, Contact Center, and Customer Experience solutions. It is customizable and suits various business needs.
blink.it is a learning management system for companies and academies that makes it easy to create and manage online courses – ideal for training and professional development.
Step Ahead is driving digital transformation in medium-sized businesses with ERP solutions “Made in Germany” combining all central business processes in a single software solution.
Chatbyte is an AI customer support platform with AI voice agents and AI chatbots that automate conversations across phone, chat, WhatsApp, and email.
Trustify uses and generates valuable customer reviews and supports your company with modern marketing tools.
novofon.ai is your AI phone assistant that answers calls 24/7, handles questions, and books appointments—flexible pay-per-use pricing, no subscription.
Firmao offers online business management with integrated CRM, ERP, order processing, work records, and chat features. Free to test, prices from $19.
JivoChat is a real-time communication tool for businesses, usable on multiple platforms. Enhances customer service and offers a free basic version.
Gorgias is an e-commerce helpdesk offering live chat, email integration, auto-responses, and ticket management.
Zoho Learn is a platform for knowledge management and training, ideal for businesses. It allows creation of SOPs, document guidelines and team documentation.
Missive is a unified team communication tool that facilitates collaboration across multiple channels, ensuring clarity, focus, and efficient task tracking. Features a free trial.
IMERO offers app creation for multiple uses with features like central storage, multilingual support, and fast updates. Try free for 30 days then €129/month.
vio:networks offers secure, cloud-based telephone systems. Features include E-Fax, call queues, IVR voice menu, and CTI. Available in Starter, Professional, and Premium packages.
Intyme enhances online project planning with transparent representation. It quickens decision making by sharing personalized dashboards. Offers planning, recycling and reminders.
Leading digital loyalty app for users and a customer retention platform for businesses with millions of users. Increase reach and foot traffic in retail without app development.
Agile CRM is an integrated sales, marketing, and service suite for small businesses. Features include scheduling, sales tracking, and marketing automation.
Contact & account management
Opportunity & pipeline mgmt.
plus 13 more
Hiver is a G-Mail support software that manages shared accounts, analyzes service metrics, and combines email with live chats. Free trial available.
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