Listed in the following categories:

Business Instant Messaging

Live Chat

Customer Communications Management

Social Customer Service

Shared Inbox

Missive

Name: Missive
Brand: Missive
Price: 14.00 USD
Rating: 5.00 (1 reviews)

5.0 (1)

What is Missive?

Missive is a team communication tool aimed at companies that want to centralize their communication channels. It enables collaboration around email, SMS, WhatsApp, Messenger, Instagram, and Live Chat. The main functions include teamwork, efficiency, clarity, and focus. With Missive, users can keep track of who is working on which tasks and manage all communication channels in a single app. The pricing varies depending on the number of users and starts at $12 per month. There is also a free trial.

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This is how users rate the tool

Ease of use

Category average: 90 %

Excellent

Customer support

Category average: 82 %

Excellent

Meets requirements

Category average: 90 %

Excellent

Ease of setup

Category average: 88 %

Excellent

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

Missive Pricing

Pricing details

Last edited: April 2025

Starter
14.00 $/ User / month
For teams with simple needs
Email, SMS, social accounts
Team spaces and inboxes
Conversations and tasks
SOC 2 Type II compliance
Productive
24.00 $/ User / month
For teams with workflow needs
Alles in Starter
Integrationen mit externen Tools
Regeln & Automatisierungen
Grundlegende Analysen & Berichte
API-Zugang
Business
36.00 $/ User / month
For teams with advanced needs
Alles in Productive
SAML und SSO
IP-Beschränkung
Erweiterte Analysen und Berichte
Personalisiertes Team Onboarding

Missive Reviews (1)

What users say about Missive

There are not enough reviews yet to create a summary.

“Unser Gamechanger im Kundensupport”

5.0

Older than 12 months

Patrick

Validated Reviewer

eCommerce Manager at

Wibros GmbH

1-50 employees
Industry: Retail

Use cases:

Customer Communications ManagementEmail ClientLive Chat

+ 1 more

What did you like?

Missive hat unsere Art des Kundensupports mit Google Workspaces (Gmail) massiv verbessert und vereinfacht. Das Preis-Leistungsverhältnis ist weltklasse und bezahlbar auch für kleinere Unternehmen. Der Support ist spitze, Anfragen werden sehr schnell beantwortet und das Featureset erweitert sich Monat für Monat.

What did you not like?

Leider gibt es keine einsehbaren Logdateien, diese müssen bei dem Support angefordert werden

Which problems are you solving with the product?

Missive hat klare Rulesets zum selbst anlegen, Tickets können einen oder mehreren Mitarbeiter:innen zugewiesen werden, es gibt Chat-Rooms die teilweise Slack oder Teams problemlos ersetzen können, Kommentare in Tickets, Watch-Lists für Tickets und so weiter ist alles integriert. Es gibt dutzende Integrations wie ChatGPT, eigene Plugins über API, DeepL usw.

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