Listed in the following categories:

Live Chat

Social Customer Service

Customer Communications Management

Business Instant Messaging

Missive

5.0 (1 reviews)

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What is Missive?

Missive is a team communication tool aimed at companies that want to centralize their communication channels. It enables collaboration around email, SMS, WhatsApp, Messenger, Instagram, and Live Chat. The main functions include teamwork, efficiency, clarity, and focus. With Missive, users can keep track of who is working on which tasks and manage all communication channels in a single app. The pricing varies depending on the number of users and starts at $12 per month. There is also a free trial.

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Missive Pricing

Pricing details

The provider does not communicate any price information. This is a common practice for software vendors and service providers. Alternatively, you can contact the provider to find out current prices.

Missive Reviews (1)

“Unser Gamechanger im Kundensupport”

5.0

In the last 12 months

Patrick

Validated Reviewer

eCommerce Manager at

Wibros GmbH

1-50 employees
Industry: Retail

What did you like?

Missive hat unsere Art des Kundensupports mit Google Workspaces (Gmail) massiv verbessert und vereinfacht. Das Preis-Leistungsverhältnis ist weltklasse und bezahlbar auch für kleinere Unternehmen. Der Support ist spitze, Anfragen werden sehr schnell beantwortet und das Featureset erweitert sich Monat für Monat.

What did you not like?

Leider gibt es keine einsehbaren Logdateien, diese müssen bei dem Support angefordert werden

Which problems are you solving with the product?

Missive hat klare Rulesets zum selbst anlegen, Tickets können einen oder mehreren Mitarbeiter:innen zugewiesen werden, es gibt Chat-Rooms die teilweise Slack oder Teams problemlos ersetzen können, Kommentare in Tickets, Watch-Lists für Tickets und so weiter ist alles integriert. Es gibt dutzende Integrations wie ChatGPT, eigene Plugins über API, DeepL usw.