Customer Service software & tools for medium-sized companies (Page 4)
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Satellite offers business call solutions via an app with individual and shared team numbers. Supports unlimited simultaneous calls.
Digitize field service with Praxedo: Gartner-awarded cloud software for efficient scheduling, mobile reports & more revenue. 1,000+ clients, fast API. Get your free Demo now!
The All-In-One Platform for future-proof business processes. With Flowers, companies leverage cutting-edge technology to unlock their full potential.
Sprinklr is an AI-powered platform for marketing and customer experience—managing social media, campaigns, service, and insights in one place.
Social analytics
Social publishing
plus 13 more
Brandwatch is a leading suite for social media management, consumer intelligence, and influencer marketing.
Social analytics
Social publishing
plus 36 more
Emplifi offers an all-in-one platform to boost your social media with marketing, commerce, care, and industry-specific tools like Emplifi Fuel.
Social analytics
Social publishing
plus 20 more
Hello again's solution boosts customer loyalty and business turnover via a personal communication dashboard and loyalty club app. Ideal for enterprises and medium-sized businesses.
Front merges different channels into a single system, organizes incoming messages, offers analytics for evaluation and optimization. Ideal for all businesses.
Notes
Internal discussion
plus 13 more
Assistent.ai is the AI phone assistant for restaurants. With Assistent.ai, restaurants no longer miss any call or reservation.
Pathway Solutions is an automated accounting software for ECommerce & SaaS. It integrates with Shopify, WooCommerce, Stripe Billing, Chargebee, and more.
Performance and reliability
Dashboards
plus 7 more
HelpSpace centralizes support messages on one platform, allowing team collaboration and swift response.
At Diabolocom, we provide a cloud-based solution for managing interactions with your prospects and customers, powered by AI.
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
plus 38 more
CoreMedia Content Cloud is an agile CMS that personalizes digital experiences. It integrates Digital Asset Management, personalization features, and preview testing.
OneSignal provides push notifications across multiple channels. Features: real-time reports, A/B testing, personalization. Users can automate messages. Pricing begins at $9/mo.
Campaign analysis
Push notifications
plus 13 more
CleverPush provides push notifications to browsers and native apps, offers campaign tracking, custom images, and audience targeting. It comes with different pricing plans.
Adobe Experience Manager offers digital asset management with CMS capabilities for optimized customer experiences.
Content authoring
Rich text editor
plus 13 more
Ebuero is a seamless telephone service for SMEs with call forwarding, system integration, over 3,500 app interfaces, and call info delivery via various channels.
evasys is a web-based survey software for online and paper surveys with automation, reporting, integrations, and AI insights for open-ended responses.
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