Customer Service software & tools for medium-sized companies


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Lime Connect (ehemals Userlike)
Lime Connect is the leading AI agent platform in Germany that automates end-to-end service processes via chat, WhatsApp, email, and more, including WhatsApp marketing.
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CloudTalk is an automated call center and VoIP system, providing managing calls, extracting interaction history, real-time employee activity overview, and digital phones.
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Superchat
Superchat is an all-in-one messaging platform that unifies all communication channels in a single inbox. Boost your revenue with WhatsApp and AI agents.
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melibo
4.8 (110)
Price: Upon request
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
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BSI Customer Suite
The BSI Customer Suite is a leading, modular CRM and CX platform that enables an excellent customer experience. AI-powered, automated, and fully integrated.

Contact & account management

Opportunity & pipeline mgmt.

plus 17 more

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moinAI
moinAI is the AI platform for smart, automated customer communication – with chatbots, AI agents, and live chat for excellent, efficient, and GDPR-compliant interactions.
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elearnio
elearnio is an intuitive learning platform, including its own authoring tool, for digital preboarding, onboarding, and training.
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Aircall
Aircall is the leading AI platform for customer conversations via phone, WhatsApp, and SMS, integrating seamlessly into any system.

Phone calls

Conference calls

plus 13 more

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fonio.ai
Fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service & more.
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hellomateo is an AI-supported and GDPR-compliant omnichannel marketing platform for medium-sized companies with a central inbox, campaign manager and online-reviews manager.
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OpenAI ChatGPT is a powerful AI assistant.
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Bitrix24
Bitrix24 is a versatile software offering over 35 tools for CRM, sales, project management, and teamwork.

Work capacity

Task ranking

plus 32 more

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comdesk
comdesk is a scalable cloud telephony and call center software for medium-sized and large enterprises. Pricing starts at €3.90 per user per month.
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LoyJoy
The simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Built by business teams, first prototype in 15 minutes.
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GuideCom HR Suite
Vom Ausbildungsmanagement über Recruiting und Talent Management bis hin zu People Analytics. Mit der GuideCom HR Suite gestalten Sie Ihre HR-Prozesse digital, effizient und sicher.
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meetergo
GDPR-compliant scheduling from Germany. Booking, video, payments, forms & e-signatures in one platform instead of 8 tools. Replaces Calendly, Zoom & DocuSign. 40,000+ users.
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Elephant Company
Elephant helps companies to boost operational excellence. Our gamified mobile app offers training that integrates seamlessly into the busy schedule of your frontline teams.
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AI phone assistants for SMEs – a fully managed service, not a self-service builder. Deeply integrated into ERP & CRM, EU-hosted and GDPR-compliant.
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cobra CRM
cobra CRM offers CRM and CXM solutions for improved efficiency and productivity, includes portal and event management, adheres to GDPR, and enhances customer satisfaction.
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keelearning
keelearning is an LMS & e-learning platform that supports employee and customer training—from onboarding and product training to the qualification of operational teams.
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