Customer Service software & tools for medium-sized companies (Page 2)
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Hochwertige KI-Telefonassistenten und KI-Anrufbeantworter schnell und ohne technisches Wissen erstellen.
Brevo, formerly Sendinblue, is a leading CRM suite. It offers comprehensive tools to build long-lasting customer relationships, including email, SMS, chat, automation and more.
Performance and reliability
Building and personalizing emails
plus 13 more
Zeeg is the only European platform natively combining AI voice agents and smart appointment booking — turning every interaction into a customer. GDPR-compliant, EU-hosted.
Flixcheck, a digital assistant, optimizes customer processes via digitally sent forms. Features GDPR compliance, user-friendliness, and German server hosting.
Ticket response user experience
Automated response
plus 39 more
The social media tool that's built for the reality behind social media and for professional teams that need to work reliably under pressure.
Performance and reliability
Enterprise scalability
plus 23 more
CentralStationCRM is a web-based customer management software (SaaS) and offers small businesses and freelancers the opportunity to manage their customer contacts and tasks easily.
Contact & account management
Opportunity & pipeline mgmt.
plus 13 more
OMQ is the AI software for automated customer service. It reduces support effort, increases customer satisfaction, and delivers instant, precise answers across all channels.
GetResponse is an affordable, user-friendly online marketing platform focused on email marketing, designed to help businesses of all sizes manage their digital marketing activities
Building and personalizing emails
Sending outbound emails
plus 68 more
charlesAI empowers brands to scale personalized interactions on WhatsApp and other messaging platforms. Our AI agents handle tasks like customer support or product recommendations.
BCS (Business Coordination Software) is a business software developed in Germany that combines project management, resource planning, CRM, process management & financial functions.
TeamViewer is a secure tool for chat, voice calls and video conferences. It offers end-to-end encryption and works across different devices.
Screen sharing
Usage information
plus 13 more
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
Hotjar provides vital solutions for businesses by enabling understanding of user behavior through resources like heatmaps, polls, and surveys. Useful for global application.
Conversion opportunities
Side-by-side analysis
plus 13 more
AI assistant for ecommerce stores: homie guides shoppers in real time, delivers product recommendations, and increases conversions.
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
plus 13 more
Sinch Engage consolidates various messenger apps for use in marketing, sales, HR, and customer service. Facilitates interaction via newsletters, 1:1 chat or chatbots.
Administrator access
Attachments/screencasts
plus 43 more
CAS genesisWorld is a flexible CRM solution with smart features for efficient task management. It supports data security, relationship management, and operates on all devices.
Contact & account management
Opportunity & pipeline mgmt.
plus 25 more
matelso is a SaaS solution that helps to generate higher quality leads and improve marketing and sales processes.
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