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Hotjar

4.2 (134)
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This is how users rate the tool

0%
Ease of use
Category average: 87 %
Very good
0%
Customer support
Category average: 89 %
Very good
0%
Meets requirements
Category average: 91 %
Excellent
0%
Ease of setup
Category average: 87 %
Very good
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Awards
LEADER HEATMAP Q2/26

Global features

Setup & support

Cloud
On-premise
24/7 support
German-speaking support

Data Privacy

Server location DE
Server location EU
Only EU companies affiliated
EU standard contract

Versions

Free version
Free trial

Hotjar Features

Analysis

Conversion opportunities

Side-by-side analysis

Mobile device analysis

Data quantification

Webpage element analysis

Reporting

Heat maps

Session replays

Monitoring

Data segmentation

User response methods

Survey

Insights

Analytics

Collaboration

User behavior

Click tracking

Mouse movement

A/b testing

Data analysis

Hotjar Pricing

Last edited: November 2021




Hotjar Reviews (134)

AI-generated summary
What users say about Hotjar
Based on 134 reviews

Hotjar is frequently praised for providing valuable insights into user behavior through heatmaps and session recordings, aiding in UX optimization and identifying usability issues. Many find the tool easy to set up and use, even in the free version. However, some users report that the free version has limitations, and the cost can increase with higher traffic. There are occasional mentions of performance issues and desired improvements in data analysis and filtering. Despite these drawbacks, Hotjar is considered a strong tool for understanding user interactions and improving website performance.

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