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Smartlook
4.4 (15 reviews)
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This is how users rate the product
8.9
Ease of use
Session Replay
Average: 8.5
9.4
Meets requirements
Session Replay
Average: 9.1
9.5
Customer Support
Session Replay
Average: 8.8
9.2
Ease of setup
Session Replay
Average: 8.6
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Smartlook Reviews (15)
AI-generated summary
What users say about Smartlook
Based on 15 reviews
Smartlook is appreciated for its session recording and user behavior tracking, which helps improve UX/UI and conversions. Many find its integration straightforward, particularly with tag managers, and value the insights gained through video recordings and heatmaps. However, some users mention occasional issues with heatmap accuracy and session loading times. A few would like to see improvements in the mobile app and more advanced reporting/data export options. Overall, Smartlook is considered a valuable tool for understanding user interactions and optimizing web applications.
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