Customer Service software & tools for small market segments (Page 4)


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ZYBR
ZYBR is the AI tool for automating your customer support!
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Praxedo
Digitize field service with Praxedo: Gartner-awarded cloud software for efficient scheduling, mobile reports & more revenue. 1,000+ clients, fast API. Get your free Demo now!
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Flowers
The All-In-One Platform for future-proof business processes. With Flowers, companies leverage cutting-edge technology to unlock their full potential.
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Sprinklr is an AI-powered platform for marketing and customer experience—managing social media, campaigns, service, and insights in one place.

Social analytics

Social publishing

plus 13 more

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Brandwatch
Brandwatch is a leading suite for social media management, consumer intelligence, and influencer marketing.

Social analytics

Social publishing

plus 36 more

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Emplifi offers an all-in-one platform to boost your social media with marketing, commerce, care, and industry-specific tools like Emplifi Fuel.

Social analytics

Social publishing

plus 20 more

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Hello again's solution boosts customer loyalty and business turnover via a personal communication dashboard and loyalty club app. Ideal for enterprises and medium-sized businesses.
Front merges different channels into a single system, organizes incoming messages, offers analytics for evaluation and optimization. Ideal for all businesses.

Notes

Internal discussion

plus 13 more

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Assistent.ai
Assistent.ai is the AI phone assistant for restaurants. With Assistent.ai, restaurants no longer miss any call or reservation.
Pathway Solutions is an automated accounting software for ECommerce & SaaS. It integrates with Shopify, WooCommerce, Stripe Billing, Chargebee, and more.

Performance and reliability

Dashboards

plus 7 more

HelpSpace centralizes support messages on one platform, allowing team collaboration and swift response.
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Diabolocom
At Diabolocom, we provide a cloud-based solution for managing interactions with your prospects and customers, powered by AI.
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Zoho Desk
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

plus 38 more

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CoreMedia Content Cloud is an agile CMS that personalizes digital experiences. It integrates Digital Asset Management, personalization features, and preview testing.
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OneSignal provides push notifications across multiple channels. Features: real-time reports, A/B testing, personalization. Users can automate messages. Pricing begins at $9/mo.

Campaign analysis

Push notifications

plus 13 more

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CleverPush provides push notifications to browsers and native apps, offers campaign tracking, custom images, and audience targeting. It comes with different pricing plans.
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Adobe Experience Manager offers digital asset management with CMS capabilities for optimized customer experiences.

Content authoring

Rich text editor

plus 13 more

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Hive offers efficient e-commerce logistics for D2C brands with its fulfillment centers across Europe and robust software.
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ebuero
Ebuero is a seamless telephone service for SMEs with call forwarding, system integration, over 3,500 app interfaces, and call info delivery via various channels.
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Customer Service Content