Customer Service software & tools for medium-sized companies (Page 7)
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Babelforce is a no-code automation platform for easy customer interaction management, especially for contact centers.
Squarelovin, a SaaS startup established in 2016, offers an Instagram analytics marketing suite for brands, agencies, and influencers, aiming to boost conversions and reach.
AIVITEX is a remote customer support software increasing productivity, GDPR-compliant, German-based, costing €100 per month, with free demo available.
ISL Light is a secure remote desktop tool for online support and unattended computer maintenance. Features include screen sharing, file management, and video calls.
Upwork connects businesses with freelancers globally across various fields like IT, design, marketing, and more. Free registration and payment upon work approval.
TalentLMS is a user-friendly, cloud-based learning management software suitable for all business sizes.
YouTrack: project management tool for all team sizes. Features task tracking, time management, and reporting. Starts at $20/month.
ServiceNow CSM enhances customer service by unifying front, middle, and back offices. It provides proactive monitoring, self-service portal, chatbot, and varying packages.
Customization
Content management
plus 72 more
Heropost is a user-friendly, all-in-one social media management tool. It allows for integration of unlimited accounts, offers a content creator, scheduler, and analytics.
Freshservice delivers 308% ROI with features like incident management, knowledge management, automation and analytics. Various add-ons enhance the system's utility.
Automate ticket routing
Ticket prioritization
plus 13 more
GetFeedback is a user-friendly survey platform offering real-time creation, distribution, and evaluation of customizable surveys with image or video additives.
OKOMO is a 100% web-based omnichannel plugin that offers live consultation for online businesses. Features include video call, chat, screenshare, and integrated scheduling.
Tele-LOOK offers high-quality video communication for businesses, enhancing collaboration across distances with secure encryption and interactive features.
Zoho SalesIQ delivers customer engagement, live chat, and analytics. It unifies marketing, sales, and service efforts.
CGM MEDISTAR is a customizable practice software for healthcare professionals. It supports billing, documentation, communication, and is mobile-friendly.
Coda is a versatile document editor offering features like spreadsheets, presentations, and meeting tools. Best for integrating third-party services and automation.
Avaya offers Unified Communications, Contact Center, and Customer Experience solutions. It is customizable and suits various business needs.
blink.it is a learning management system for companies and academies that makes it easy to create and manage online courses – ideal for training and professional development.
Step Ahead is driving digital transformation in medium-sized businesses with ERP solutions “Made in Germany” combining all central business processes in a single software solution.
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