Free Customer Service Software & Tools
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Hotjar Surveys
4.4
(5 reviews)
•
Price: From 0.00 €
Hotjar Surveys analyzes customer behavior, collects feedback via on-site suggestion box, shows user navigation with heatmaps, and provides live replays.
Field
5.0
(1 reviews)
•
Price: From 0.00 €
Field provides a digital hub for product leadership. Helps teams gather input, understand context and increase clarity. Ideal for identifying growth potential.
YouTrack
3.5
(7 reviews)
•
Price: From 0.00 €
YouTrack: project management tool for all team sizes. Features task tracking, time management, and reporting. Starts at $20/month.
Hotjar
4.2
(134 reviews)
•
Price: From 0.00 €
Hotjar provides vital solutions for businesses by enabling understanding of user behavior through resources like heatmaps, polls, and surveys. Useful for global application.
Conversion opportunities
Side-by-side analysis
plus 13 more
Facebook Creator Studio
3.9
(187 reviews)
•
Price: From 0.00 €
Facebook Creator Studio is a free content management tool by Facebook for streamlining content creation, publishing, and management across Facebook and Instagram, with analytics.
satellite
4.4
(25 reviews)
•
Price: From 44.95 € / Month
Satellite offers business call solutions via an app with individual and shared team numbers. Supports unlimited simultaneous calls.
OneSignal
4.1
(23 reviews)
•
Price: From 0.00 $
OneSignal provides push notifications across multiple channels. Features: real-time reports, A/B testing, personalization. Users can automate messages. Pricing begins at $9/mo.
Campaign analysis
Push notifications
plus 13 more
CleverPush
4.4
(17 reviews)
•
Price: From 0.00 €
CleverPush provides push notifications to browsers and native apps, offers campaign tracking, custom images, and audience targeting. It comes with different pricing plans.
Totango
4.0
(11 reviews)
•
Price: From 0.00 €
Totango is a platform optimizing customer relationships, promoting business growth. Allows trend tracking and customer interaction for 8000+ users.
Customer monitoring
Customer profiles
plus 13 more
Mouseflow
4.1
(7 reviews)
•
Price: From 0.00 €
Mouseflow performs behavior analysis for website optimization, tracking user journeys and providing friction scores.
Guru
4.1
(7 reviews)
•
Price: From 0.00 €
Guru is a free wiki tool for up to 3 users, offering content and document management, text editing, and custom templates. Testable for 30 days.
ISL Light
4.7
(3 reviews)
•
Price: From 0.00 €
ISL Light is a secure remote desktop tool for online support and unattended computer maintenance. Features include screen sharing, file management, and video calls.
Looply
4.5
(3 reviews)
•
Price: From 0.00 €
Looply is an automated project management software perfect for agencies and sole proprietors. It offers direct communication, time tracking, and integrations to various tools.
moodcase
5.0
(2 reviews)
•
Price: From 0.00 €
Moodcase is a cloud-based tool for photographers, promoting efficient photo-sharing and collaboration.
Zoho SalesIQ
4.8
(2 reviews)
•
Price: From 0.00 €
Zoho SalesIQ delivers customer engagement, live chat, and analytics. It unifies marketing, sales, and service efforts.
Coda
4.0
(3 reviews)
•
Price: From 0.00 €
Coda is a versatile document editor offering features like spreadsheets, presentations, and meeting tools. Best for integrating third-party services and automation.
PushEngage
4.3
(2 reviews)
•
Price: From 0.00 $
PushEngage is a browser push notification tool that targets users directly, away from crowded newsfeeds.
Zoho Learn
4.0
(2 reviews)
•
Price: From 0.00 €
Zoho Learn is a platform for knowledge management and training, ideal for businesses. It allows creation of SOPs, document guidelines and team documentation.
Agile CRM
3.8
(2 reviews)
•
Price: From 0.00 €
Agile CRM is an integrated sales, marketing, and service suite for small businesses. Features include scheduling, sales tracking, and marketing automation.
Contact & account management
Opportunity & pipeline mgmt.
plus 13 more