Live Chat software & tools for small market segments (Page 2)
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Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
plus 38 more
Genesys Cloud is a contact center solution providing real-time information across channels like phone, email, chat, and social media.
Tidio boosts revenue by enhancing customer service with integrated live chat, chatbots, email, and social media tools. It offers templates and an easy-to-use editor.
Lime CRM is an industry-specific solution from Europe that supports companies throughout the entire customer journey. It helps make informed decisions and reduce costs.
Facebook Messenger for Business enables seamless communication with customers, offers automated responses, order processing, and targeted advertising. Free to use, except for ads.
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
Reporting
Dashboards
plus 13 more
LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.
Customization
Reporting
plus 13 more
Product X boasts superior efficiency, longevity beating competitors, and affordability. Perfect for small businesses.
Building and personalizing emails
Sending outbound emails
plus 13 more
iAdvize offers cost-effective, omnichannel messaging for seamless customer interaction via text, voice, and video. Used by over 2000 companies.
Helpscout is a simple support platform for growing businesses, integrating various channels and over 90 softwares. Offers quick setup, extensive analytics and affordable plans.
3CX offers a flexible, cost-effective business VoIP communication solution featuring telephony, video, and live chat to boost productivity and customer experience.
Freshchat consolidates messaging channels and customizes self-service across platforms. Offers AI-driven insights and easily built chatbots. Suitable for all business sizes.
Crisp is a multi-channel messaging platform that offers a shared inbox for customer interactions, provides co-browsing for real-time assistance, and is accessible across devices.
OKOMO is a 100% web-based omnichannel plugin that offers live consultation for online businesses. Features include video call, chat, screenshare, and integrated scheduling.
Podium, a text-based web chat, enhances customer interactions. Allows lead collection and better service delivery. Comes with a free 14-day trial and different price packages.
Tawk.to is a widely-used, free live chat software supporting over 45 languages. Features include real-time monitoring, an integrated knowledge base, and handy shortcuts.
Zoho SalesIQ delivers customer engagement, live chat, and analytics. It unifies marketing, sales, and service efforts.
Firmao offers online business management with integrated CRM, ERP, order processing, work records, and chat features. Free to test, prices from $19.
JivoChat is a real-time communication tool for businesses, usable on multiple platforms. Enhances customer service and offers a free basic version.
Gorgias is an e-commerce helpdesk offering live chat, email integration, auto-responses, and ticket management.
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