Free Live Chat Software & Tools
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OMR Score
Star rating
6
11
Market segments
Small business
15
Mid market
11
Enterprise
7
Lime Connect is the complete all-in-one software for AI automation with AI Agents, customer messaging on every channel and WhatsApp marketing.
Pop-up chat
Notifications
plus 13 more
Tidio boosts revenue by enhancing customer service with integrated live chat, chatbots, email, and social media tools. It offers templates and an easy-to-use editor.
ChatWerk aggregates chats from various messengers into one inbox for streamlined customer support. Available on desktop, mobile and web. Monthly packages start from €29.
Brevo, formerly Sendinblue, is a leading CRM suite. It offers comprehensive tools to build long-lasting customer relationships, including email, SMS, chat, automation and more.
Performance and reliability
Building and personalizing emails
plus 13 more
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
plus 13 more
GetResponse is an affordable, user-friendly online marketing platform focused on email marketing, designed to help businesses of all sizes manage their digital marketing activities
Building and personalizing emails
Sending outbound emails
plus 68 more
Freshchat consolidates messaging channels and customizes self-service across platforms. Offers AI-driven insights and easily built chatbots. Suitable for all business sizes.
Tawk.to is a widely-used, free live chat software supporting over 45 languages. Features include real-time monitoring, an integrated knowledge base, and handy shortcuts.
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
plus 38 more
Crisp is a multi-channel messaging platform that offers a shared inbox for customer interactions, provides co-browsing for real-time assistance, and is accessible across devices.
JivoChat is a real-time communication tool for businesses, usable on multiple platforms. Enhances customer service and offers a free basic version.
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
3CX offers a flexible, cost-effective business VoIP communication solution featuring telephony, video, and live chat to boost productivity and customer experience.
Zoho SalesIQ delivers customer engagement, live chat, and analytics. It unifies marketing, sales, and service efforts.
Agile CRM is an integrated sales, marketing, and service suite for small businesses. Features include scheduling, sales tracking, and marketing automation.
Contact & account management
Opportunity & pipeline mgmt.
plus 13 more
Drift is a B2B live chat and chatbot solution with a visual flow builder. It includes features for crafting chatbot flows, sending messages, and asking questions.
Landbot is a no-code platform for creating dialogue-based websites. It enhances customer engagement, increases conversion rates and personalizes communication.
Zenvia Conversion improves customer experience and boosts conversion rates using centralized sales activity, automated responses, and custom data dashboards.
Rocket.Chat is a secure, customizable business communication platform. Features include real-time chat, audio, file sharing, and video calls with seamless customer interaction.
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