Live Chat software & tools for enterprise markets
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Lime Connect is the leading AI agent platform in Germany that automates end-to-end service processes via chat, WhatsApp, email, and more, including WhatsApp marketing.
moinAI is the AI platform for smart, automated customer communication – with chatbots, AI agents, and live chat for excellent, efficient, and GDPR-compliant interactions.
hellomateo is an AI-supported and GDPR-compliant omnichannel marketing platform for medium-sized companies with a central inbox, campaign manager and online-reviews manager.
The simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Built by business teams, first prototype in 15 minutes.
Brevo, formerly Sendinblue, is a leading CRM suite. It offers comprehensive tools to build long-lasting customer relationships, including email, SMS, chat, automation and more.
Performance and reliability
Building and personalizing emails
plus 13 more
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
GetResponse is an affordable, user-friendly online marketing platform focused on email marketing, designed to help businesses of all sizes manage their digital marketing activities
Building and personalizing emails
Sending outbound emails
plus 68 more
charlesAI empowers brands to scale personalized interactions on WhatsApp and other messaging platforms. Our AI agents handle tasks like customer support or product recommendations.
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
AI assistant for ecommerce stores: homie guides shoppers in real time, delivers product recommendations, and increases conversions.
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
plus 13 more
Sinch Engage consolidates various messenger apps for use in marketing, sales, HR, and customer service. Facilitates interaction via newsletters, 1:1 chat or chatbots.
Administrator access
Attachments/screencasts
plus 43 more
matelso is a SaaS solution that helps to generate higher quality leads and improve marketing and sales processes.
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
plus 14 more
Intercom offers a business messenger tailored for quick resolution of complex problems, with automated solutions for recurring issues.
Customization
Pop-up chat
plus 13 more
Salesforce Service Cloud provides efficient service staff management through a platform for organizing customer interactions.
Reporting
Dashboards
plus 13 more
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
ChatWerk aggregates chats from various messengers into one inbox for streamlined customer support. Available on desktop, mobile and web. Monthly packages start from €29.
Genesys Cloud is a contact center solution providing real-time information across channels like phone, email, chat, and social media.
Facebook Messenger for Business enables seamless communication with customers, offers automated responses, order processing, and targeted advertising. Free to use, except for ads.
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