The 7 Best CRM Softwares for Financial Service Providers

Tim Fischer 3/14/2024

To help you choose the right tool, we have compiled the seven best CRM software for the financial sector.

Table of contents
  1. What is a CRM software and how does it support financial service providers?
  2. These are the 7 best CRM softwares for financial service providers
  3. 1.    HubSpot CRM
  4. 2.  Zoho CRM
  5. 3.  SugarCRM
  6. 4.  Ugru CRM
  7. 5.  Redtail
  8. 6.  Freshsales
  9. 7.  
  10. More CRM providers can be found on OMR Reviews

Financial service providers who want to generate leads, close deals, and organize customer data need reliable software for CRM (Customer Relationship Management). It supports you on the path to a customer-oriented company that is capable of delivering reliable financial solutions at the right time. To help you choose the right tool, we have compiled the seven best CRM softwares for the financial sector.

Empfehlenswerte CRM Tools & Softwares

Insgesamt haben wir auf OMR Reviews über 250 CRM-System-Anbieter gelistet, die dich im Customer-Relationship-Management (CRM) unterstützen können. Schau also auf OMR Reviews vorbei und vergleiche die CRM-Tools mithilfe der authentischen und verifizierten Nutzerbewertungen. Hier sind einige Empfehlenswerte:

What is a CRM software and how does it support financial service providers?

A CRM software has the task of improving the interaction with customers - one of the most important CRM goals. To this end, it facilitates access to data and streamlines corporate communication. Over time, however, CRM tools have evolved to be much more than simple data stores. They now offer AI-driven features such as forecasts and the automation of repetitive tasks and personalizing customer service.

For the financial sector, there are special CRM softwares that cover all Customer Relationship Management measures. They help financial institutions to manage customers and build long-term relationships with them. You can, among other things, view all customer data in one central location and thus make better financial plans. These tools also offer features like business intelligence, workflow automation and financial reporting.

These are the 7 best CRM softwares for financial service providers

1.    HubSpot CRM

HubSpot CRMis one of the best CRM platforms for banks, financial service providers and investment firms. This is due in part to the fact that HubSpot CRM offers many features and keeps financial customer data management simple and effective. Features include a visual pipeline for sales tracking, a marketing suite for email and lead generation campaigns, and extensive analytic functions.

Another plus of the software is its affordability. Thus, HubSpot CRM is primarily suitable for financial service providers with a small sales team, who do not want to invest fortunes in a CRM solution. 

HubSpot CRM features

  • Cloud CRM, therefore easy access from anywhere
  • First-class user experience
  • High-quality customer support (live chat) and extensive knowledge database
  • Schedule emails in advance
  • Tracking of website activity
  • Task management
  • Appointment scheduler for meetings
  • Shared document usage

HubSpot CRM prices

HubSpot CRM is one of the best free CRM softwares. In addition, HubSpot offers three pricing models: Starter for €41.40 per month, Professional for €1474.31 per month and Enterprise with a monthly contribution of €4593.48. More information on the HubSpot CRM prices can be found on OMR-Reviews.

HubSpot CRM Alternatives

For an overview of the HubSpot CRM Alternatives you should visit OMR-Reviews. With the help of our verified user reviews, you are guaranteed to find the right CRM software for your needs.

2.  Zoho CRM

Zoho CRM offers a powerful CRM that helps to optimize the customer experience. It is part of the Zoho ecosystem and features contact management, workflow automation, and rating and capturing of leads.

The software also scores with personalization tools that allow you to increase your customer loyalty and boost your sales and marketing performance. And thanks to the integrated AI assistant Zia, you get predictions and suggestions to adjust your workflow predictively. This allows you, among other things, to get charts and statistics and know the optimal time to interact with customers.

Zoho CRM features

  • Customer management with integration of Zendesk and Zoho Helpdesk

  • Tracking of contact data, assets, interactions and more

  • AI assistant Zia suggests follow-up actions and optimal times for customer contact

  • App integrations of the Zoho app suite and popular third-party software

Zoho CRM prices

Zoho CRM has the following pricing models:

  • Zoho Free-for-Life: Supports up to 3 users

  • Standard: €14 per month per user

  • Professional: €23 per month per user

  • Enterprise: €40 per month per user

  • Ultimate: €52 per month per user 

In addition, you can also test Zoho CRM for 15 to 30 days free of charge. You can find more information on the prices of Zoho CRM at OMR-Reviews.

Zoho CRM Alternatives

For an overview of the Zoho CRM Alternatives, you should visit OMR-Reviews. With the help of our verified user reviews, you are guaranteed to find the right CRM software for your needs.

3.  SugarCRM

SugarCRM offers a wide range of features that can help financial institutions improve their customer relationships. Included are features such as sales and marketing automation, eliminating repetitive tasks. With SugarCRM, you can also call up detailed contact profiles, with the help of which you can make more accurate financial decisions. The AI-based analyses and forecasts also contribute to this.

SugarCRM features

  • Automated processes such as data collection and lead distribution

  • AI-based forecasts to make better business decisions

  • Nurturing of leads with drip email campaigns

  • Boosting engagement through omnichannel communication and detailed contact histories

  • The Predictive Lead Scoring determines which potential customers are particularly important

SugarCRM prices

To use SugarCRM, you need to choose between three price tiers, with the prices per user per month: Sell Essential for $49, Sell Advance for $80, and Sell Premiere for $135. More on the prices of SugarCRM can be found at OMR-Reviews.

SugarCRM Alternatives

For an overview of the SugarCRM Alternatives you should visit OMR-Reviews. With the help of our verified user reviews, you are guaranteed to find the right CRM software for your needs.

4.  Ugru CRM

While some software for financial service providers is designed for large teams, they are less suitable for small groups. Not at all Ugru CRM , which was specifically designed for small to medium sized financial advisor teams. The focus of this financial service provider software is on the automation and scalability of financial planning and management.

Ugru CRM has a detailed dashboard, where you get an overview of your income, expenses and financial goals. There are extensive features for lead management and financial management, such as a needs analysis and custom reports. All this makes Ugru CRM one of the best CRM systems for small and medium-sized businesses.

Ugru CRM features

  • Detailed financial plans for customers

  • Automated sales processes that contribute to increasing revenues

  • Drip email campaigns

  • Creating accurate sales forecasts

  • Automatically generated financial reports

  • Creating customer profiles based on CRM data from over 10,000 institutions

  • Daily data backup and 256-bit encryption

Ugru CRM prices

In addition to a 14-day trial period, Ugru CRM offers four pricing models:

  • CRM Plus: $59 per month for 3 users

  • Performance: $139 per month for 3 users

  • Professional: $179 per month for 3 users

  • Advisor Pro: $324 per month for 3 users

You can find more information on the Ugru CRM prices on OMR-Reviews.

Ugru CRM Alternatives

For an overview of the Ugru CRM Alternatives, you should visit OMR-Reviews. With the help of our verified user reviews, you are guaranteed to find the right CRM software for your needs.

5.  Redtail

Redtail is a CRM software specifically developed for financial advisors. A special feature of the tool is the integrated seminar tool. With this, you can target existing and potential customers, track seminar participation and merge contact information for follow-up messages. The tool also allows you to monitor email and multichannel marketing campaigns and create financial information products.

Redtail features

  • Integrated seminar tool

  • Campaign management to track the success rate of your CRM strategy

  • Free database migration to integrate data from another provider

  • Unlimited resources (leads, tasks and contacts) are included in the monthly flat rate

  • Electronic document storage linked with contact data

  • Direct communication with customers while maintaining compliance procedures

Redtail prices

The monthly costs for Redtail amount to $99 per database for up to 15 users. In addition, you can also test the software for financial advisors for 30 days free of charge. If you want to learn more about the Redtail prices you should visit OMR-Reviews.

Redtail Alternatives

For an overview of the Redtail Alternatives you should visit OMR-Reviews. With the help of our verified user reviews, you are guaranteed to find the right CRM software for your needs.

6.  Freshsales

Moving on to Freshsales - an intuitive, easy-to-use pipeline tool with advanced features. These include a live chat and web forms Freshsales even in the free version. With an upgrade to the paid version, you get additional features such as extensive reports and AI-supported sales forecasts. And although Freshsales does not focus exclusively on the financial sector, it offers numerous sales functions for lead generation and closing deals.

Freshsales features

  • Interactive dashboard and reports

  • Data can be transformed into easy-to-read charts and graphics

  • Visual pipelines in Kanban style allow simple organization by drag-and-drop

  • Forecast sales thanks to AI

  • Communicate with potential customers via chat or phone

Freshsales prices

As already mentioned, there is a free version of the software, which is suitable for an unlimited number of users. Besides, there are three price models: Growth for $15 per month per user, Pro for $39 per month per user, and finally Enterprise for $69 per month per user. On OMR-Reviews, you will find more information about Freshsales prices. 

Freshsales Alternatives

For an overview of Freshsales Alternatives you should visit OMR-Reviews. With the help of our verified user reviews, you are guaranteed to find the right CRM software for your needs.

7.  Microsoft Dynamics 365 Sales

The end of our list of the best CRM softwares for financial service providers is Microsoft Dynamics 365 Sales. The tool offers various features with which you can make data-based financial decisions. You get a better insight into your customer data, which allows processes to be streamlined. In addition, you save time and costs by automating repetitive processes. And also, AI-driven recommendations and reports are included.

Microsoft Dynamics 365 Sales features

  • AI-based analytics and forecasts
  • Special tools for financial planning and analysis
  • Use of contact data to create personalized customer journeys
  • Management of leads with a visual sales pipeline
  • Building a consistent sales process

Microsoft Dynamics 365 Sales prices

Microsoft Dynamics 365 Sales has three pricing plans, each per month and user: Customer Engagement Plan for $115, Unified Operations Plan for $190, and Dynamics 365 for $210. More detailed information on the Microsoft Dynamic 365 prices can be found at OMR-Reviews.

Microsoft Dynamic 365 Alternatives

For an overview of the Microsoft Dynamics 365 Sales Alternatives you should visit OMR-Reviews. With the help of our verified user reviews, you are guaranteed to find the right CRM software for your needs.

Still wasn't the right CRM software on the list? Or are you looking for deeper information about CRM? Then you are at the right place at OMR-Reviews. On our platform you will find over 26,000 verified user reviews for more than 2,600 tools from various categories.

More CRM providers can be found on OMR Reviews

If none of the seven CRM tools have hit your sweet spot yet, you can find many more on OMR Reviews. More than 30 CRM solutions can be compared based on verified user reviews and experiences.

It's almost impossible not to find the perfect CRM tool for your requirements.

Tim Fischer
Author
Tim Fischer

Tim ist ein freiberuflicher Journalist / Content Writer, der OMR Reviews in den Bereichen Marketing und Softwares unterstützt. Seit seinem Onlinejournalismus-Studium schreibt er unter anderem für Computer Bild, XING und Finanzcheck.de. Wenn er nicht gerade am Texten ist, spielt er auf seiner Stratocaster die Klänge von Hendrix, Frusciante und Gilmour nach.

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