You can look forward to these CRM Trade Fairs in 2026
Chantal Seiter2/23/2026
We have picked out the most important CRM expos in 2026 so that you don't have to do it yourself
Table of contents
Customer loyalty is more important than ever. People no longer choose just a product; today, brands must impress across the entire customer journey. The keyword: Customer Centricity. To help you achieve this with your brand, we’ve compiled the most important CRM events of 2026. These events will teach you everything about customer relationship management and how to strengthen your connection with your customers.
Recommended CRM tools & software
In total, we have listed over 250 CRM system providers on OMR Reviews that can support you in customer relationship management (CRM). So take a look at OMR Reviews and compare the CRM-Tools with the help of authentic and verified user reviews. Here are a few worth recommending:
These CRM Trade Fairs Await You in 2026
In 2026, you will again have plenty of opportunities to refine your customer relationships. Especially in the first half of the year, several CRM trade fairs and events await you, where you can not only listen to interesting lectures but also enjoy great networking opportunities.
German CRM Forum
3. to 4. March 2026 in Munich
In early March 2026, the German CRM Forum will take place for the 16th time. There, speakers from various companies will give you insights into their CRM management over two days. Additionally, the conference offers plenty of opportunities for networking and exchanging ideas on current trends in customer communication and data strategy.
- When? 03. to 04.03.2026
- Where? Leonardo Royal Hotel Munich, Moosacher Str. 90, 80809 Munich, Germany
- Info and booking: www.germancrmforum.de
CRM & Email Innovations World 2026
10. to 11. March 2026 in Munich
CRM & Email Innovations World brings experts in customer loyalty and email marketing to Munich in March. In numerous specialist lectures and interactive sessions, you will learn everything about the latest trends in personalization and automation of your campaigns. Exchange ideas with like-minded people about the best strategies and discover innovative tools to sustainably strengthen your customer relationships and increase your conversion rates.
- When? 10. to 11.03.2026
- Where? ICM – International Congress Center Messe München, Messegelände, 81823 Munich, Germany
- Info and Booking: www.crmemailinnovationsworld.de
CRM Experience
16. to 17. June 2026 near Würzburg
The organizers describe the snapAddy CRM Experience as the new home of the CRM community. In June 2026, participants near Würzburg will embark on an expedition around the CRM globe. You can expect 1.5 days full of knowledge expansion, practical lectures, and interactive workshops. The historic location Gut Wöllried provides the perfect setting for in-depth networking.
- When? 16. to 17.06.2026
- Where? Brückenbaron, Am Mühläcker, 97255 Bolzhausen, Germany
- Info and Booking: www.crm-experience.de
CRM-Kongress 2026
23. to 24. September 2026 in Metzingen
At the CRM-Kongress in September 2026, you will learn everything you need to know about modern relationship management. You can deepen your knowledge in keynotes as well as workshops. In addition to insights into software solutions, you will get to know the CRM highlights of the year and exciting use cases from the fields of marketing automation and the customer journey.
- When? 23. to 24.09.2026
- Where? MOTORWORLD Village Metzingen, Alte Schmiede 1-12, 72555 Metzingen, Germany
- Info and Booking: www.crm-kongress.de
:CX Minds
6. to 7. October 2026 in Bergisch Gladbach
At :CX Minds in Bergisch Gladbach, everything revolves around the holistic optimization of the customer experience. Learn from experts how to effectively use modern technologies and further develop your marketing strategies. In addition to practical lectures, the Open Mind Space offers room for direct exchange with decision-makers from various industries to jointly find innovative solutions for sustainable success.
- When? 06. to 07.10.2026
- Where? Althoff Grandhotel Schloss Bensberg, Kadettenstraße, 51429 Bergisch Gladbach, Germany
- Info and Booking: www.businessfactors.de
Service Summit
4. to 5. November 2026 in Düsseldorf
Find out at the Service Summit how modern customer service works in the age of digitalization and which tools can help. In Düsseldorf, there are many opportunities to connect with start-ups and companies and to advance your service. The event takes place in cooperation with the Sales Summit.
- When? 04. to 05.11.2026
- Where? AREAL BÖHLER, Hansaallee 321, 40549 Düsseldorf, Germany
- Info and Booking: www.servicesummit.de
Sales Summit
4. to 5. November 2026 in Düsseldorf
The Sales Summit is the trade fair and conference for sales professionals who want to find out about sales tools and innovative processes. Exchange ideas about digitalization in sales and discover new ways to acquire customers. The event takes place in cooperation with the Service Summit.
- When? 04. to 05.11.2026
- Where? AREAL BÖHLER, Hansaallee 321, 40549 Düsseldorf, Germany
- Info and Booking: www.salessummit.de
Looking for More?
If you still have room in your calendar, check out our other event guides and secure spots at marketing expos, e-commerce conferences, and SEO events!
Author
Chantal Seiter
Chantal ist Redakteurin bei OMR Reviews. Wenn sie gerade mal nicht in die Tasten haut, betreibt sie Café Hopping oder erkundet neue Städte. Am liebsten beides zusammen. Vor ihrem Start bei OMR Reviews hat die Eigentlich-Kielerin in Kreativagenturen und als Freelancerin gearbeitet. 2022 hat sie außerdem eine Weiterbildung zur Fashion Stylistin abgeschlossen.