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Freshsales
3.3 (14 reviews)
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Item 1 of 8
This is how users rate the product
7.5
Ease of use
CRM
Average: 8.6
7.1
Meets requirements
CRM
Average: 9
6.2
Customer Support
CRM
Average: 8.7
8
Ease of setup
CRM
Average: 8.3
Screenshots & Videos
Freshsales Features
Item 1 of 4
Sales automation
Contact & account management
Opportunity & pipeline mgmt.
Task / activity management
Territory & quota management
Product & price list management
Customer contract management
Marketing automation
Email marketing
Campaign management
Lead management
Customer support
Case management
Customer support portal
Knowledge base
Reporting & analytics
Reporting
Dashboards
Forecasting
Freshsales Reviews (14)
AI-generated summary
What users say about Freshsales
Based on 14 reviews
Freshsales is valued for its ease of use and integration with other Freshworks products, which supports efficient customer relationship management. Many find the deal pipeline and reporting features helpful for sales tracking. However, some users report issues with the quality of German translations and occasional bugs. There are also criticisms regarding the lead import process and limitations in customization, particularly with API access and integrations.
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Software Guide for the category CRM
CRM