Helpdesk software & tools for small market segments (Page 2)
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Lime CRM is an industry-specific solution from Europe that supports companies throughout the entire customer journey. It helps make informed decisions and reduce costs.
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
Reporting
Dashboards
plus 13 more
LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.
Customization
Reporting
plus 13 more
ERP software for system houses
Helpscout is a simple support platform for growing businesses, integrating various channels and over 90 softwares. Offers quick setup, extensive analytics and affordable plans.
Replyco centralizes all customer communications, improves team collaboration, and offers features like automated emails and live chats. Ideal for online merchants.
ReplyOne is an AI response management tool that speeds up customer inquiries handling. It integrates with company systems, supports 70 languages, and is used by 120+ companies.
ISL Light is a secure remote desktop tool for online support and unattended computer maintenance. Features include screen sharing, file management, and video calls.
Crisp is a multi-channel messaging platform that offers a shared inbox for customer interactions, provides co-browsing for real-time assistance, and is accessible across devices.
tomedo® is a Mac-friendly medical software offering automation, billing suggestions, speech recognition, online appointments, video consultations. 30-day money back guarantee.
CGM MEDISTAR is a customizable practice software for healthcare professionals. It supports billing, documentation, communication, and is mobile-friendly.
Gorgias is an e-commerce helpdesk offering live chat, email integration, auto-responses, and ticket management.
vio:networks offers secure, cloud-based telephone systems. Features include E-Fax, call queues, IVR voice menu, and CTI. Available in Starter, Professional, and Premium packages.
Agile CRM is an integrated sales, marketing, and service suite for small businesses. Features include scheduling, sales tracking, and marketing automation.
Contact & account management
Opportunity & pipeline mgmt.
plus 13 more
Hiver is a G-Mail support software that manages shared accounts, analyzes service metrics, and combines email with live chats. Free trial available.
inSuite by Doc Cirrus is a SaaS solution enabling system and location-independent use. It allows for quick documentation, efficient data collection, and flexible rule creation.
VISIdent Dental-Suite, an all-in-one dental practice management software, offers customizable appointment diaries, patient care organizers, and external data interfaces.
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