OMR Tech Stack: These Are the Tools and Software We Use for Podcasts and in Marketing

Torben Lux4/23/2021

Our tools for podcast recording and hosting, newsletters, and process automation

Table of contents
  1. How the production of podcasts works
  2. One link and the recording starts
  3. The backbone of marketing
  4. Push it to the browser
  5. These are some of the tools OMR uses
For a few weeks now, we have been regularly asking exciting digital companies about their tech stacks, i.e. the list of technology services used for everyday business. Because we are also occasionally asked for such a list, it's now our turn. With which tools do we record podcasts for our own and external productions? Where do we host the formats? And with which software do we actually send newsletters? You can read the answers here.
In our series Tech Stack companies from the digital sector reveal which tools they use and why they have chosen these particular software solutions.
What quickly became clear when we first started thinking about the OMR Tech Stack: we use a lot of tools and software solutions. Many teams work on different products; logically, the education team uses completely different services than, for example, the Podstars for the production of currently 65 different podcast formats. And it is also logical that we at OMR use many very common and well-known tools to communicate and work together and across projects.
For example, there's Slack, the tool that is certainly used most frequently on a daily basis. Internal emails are quite rare. Or Google Drive, which is hardly dispensable and probably has added the most value in the past. And of course, many basics like Google Analytics, Google Ads, Facebook Business, Asana and many more are used consistently. But because these services are already known (and used) by everyone, we limit ourselves to a small selection of software used by two teams: Podstars and Marketing.

How the production of podcasts works

Constantin Buer
Since we just started with our own podcast in November 2015, a lot has changed. The Podstars are now on the road as their own company, producing 65 different formats with more than 30 employees - and using correspondingly more professional tools than in the early days. "Our hosting platform of choice today is Podigee", explains Constantin Buer, one of the managing directors. Several factors played an important role in the decision. "Of course, technical reliability is key. We didn't have a single minute of downtime in the approximately three years we've been using Podigee", Constantin continues.
The contact to the German-speaking support also works smoothly. "This is not available elsewhere in this form. In general, it is a very personal relationship. For example, there are no basic packages, but very individual solutions are offered." Other, rather technical advantages that Podigee offers and which become increasingly relevant with a larger amount of productions are customizable landing pages and web players as well as an API interface and the "passthrough" to Spotify. "This allows content to be directly released on Spotify as well. So dynamic ad insertion is also easily possible."
Before it gets to hosting, of course, the recording has to take place first. And since Corona, this has been mostly remote; but with the right tool, even this is no problem. "For this we always use Cleanfeed. It is absolutely reliable and offers high transmission rates in the quite cheap premium version", Constantin explains. "The podcast guest doesn't have to install anything. We just send a link and the tool opens in the browser. The recording runs over us." The interface is extremely intuitive and basically impossible to misunderstand.
The requirement for a good recording, regardless of the software, is of course always a good microphone, which in the best case can be connected to the laptop or computer via USB. "You could also Zoom premium use. Or Zencastr, but this is a bit less stable. A alternative - and always recommended as a backup - is of course also that guests record their own audio track and upload it afterwards."
And what about software programs for editing the recorded podcast episodes, so-called DAW (short for "Digital Audio Workstation")? "Our production team uses a few tools, depending on the specific use case", Constantin explains. Among other software, Adobe Audition, Ableton Live, Cubase Pro 12, Reason, FL Studio, Logic Pro and Pro Tools are regularly used.

The backbone of marketing

The best way to address a target group is where they are already on the move and consuming content. In our case, unsurprisingly, these are the large social media platforms that probably every publisher uses: Linkedin, Facebook, Twitter, Instagram; often we plan posts with Hootsuite in advance. To not be dependent on traditionally declining organic reach, many pieces of content get a little ad budget, with the help of the respective ad managers of the platforms.
Isabelle Gardt
The most important channel overall is probably the newsletter. E-Mail-Marketing-Tool sometimes Mailchimp is still used, but ActiveCampaign has established itself as the main tool. "With it, it's pretty easy to segment subscribers and create audiences. With the amount of different content for sometimes very different target groups, this is very relevant for us", explains Isabelle Gardt, managing director at OMR. Also, individual landing pages for the individual products can easily be created via "drag and drop"; forms created with Active Campaign can be integrated into websites without much effort. Even more important for Isabelle, however, are two other, fundamental factors: "The reporting is just good and shows what you really want to know about the performance of newsletters. And with numerous different automation options, you can really save time. The features compared to other E-Mail-Marketing-Tools are unbelievably large."

Push it to the browser

Compared to newsletters, push notifications in the browser are a considerably smaller, but still interesting channel to bring content to the target group. "Today, a lot of websites have integrated corresponding tools", says Isabelle. "We just wanted to try it out at the end of 2017 and have been using it ever since. We use the solution from Accengage, which was bought by Airship at the beginning of 2019." The "first-mover advantage" and correspondingly strong conversions no longer exist due to the widespread use of push notification tools, but for the relatively low effort of writing the short messages, it can still be a helpful lever.
The software that has become indispensable for Isa and her team doesn't directly have to do with marketing, but as a "data hub" it can contribute to various topics: Airtable. "With it, you can capture and display all kinds of data, such as photos and pdf files, from which APIs can then be created for landing pages, for example", Isabelle explains. "We've already automated quite a few manual and complicated processes that previously even caused us tech effort.
Speaking of automations: when Jens Bohse, a colleague from business development and currently working on OMR Reviews, discovered the exchange about tools at Slack, he simply wrote: "Then we definitely have to mention Zapier briefly." Some campaigns for OMR Reviews are currently working mainly thanks to the software. "Zapier is a no-code tool. So you can automate processes completely without programming knowledge", Jens explains. "But the biggest added value is that it can be linked with all other common tools - for example also with ActiveCampaign for our newsletters." Every day, often simply time-consuming tasks can thus be automated and personnel effort minimized.

These are some of the tools OMR uses


Torben Lux

Torben is an editor and lead festival programmer who joined OMR in mid-2014. He writes articles and newsletters and is primarily responsible for planning the stage program for the OMR Festival.

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Software mentioned in the article

Product or service categories mentioned in the article

Marketing Automation
Marketing Automation means making the various workflows around marketing and sales visible and optimally regulating and measuring them automatically. Corresponding software products often form a central marketing database and help to establish segmented, personalised and time-related customer contacts (e.g. sending an email). Many platforms offer overarching automation functions for various aspects of marketing - from email, social media, lead management to mail distribution or even telephone contact. A key component of marketing automation tools is the provision of analysis functions to determine the success of an entire campaign across segments and channels. Here, marketing campaigns are evaluated and various results from contacts to directly attributable sales are measured. Marketing automation products are often linked with CRM software, social media software and content management systems. In addition, many Marketing Automation Tools have an Email Marketing function.
Business Instant Messaging
Instant messaging services for businesses, also known as instant messaging services or business messenger platforms, are used in organizations and enable easy and fast communication using text-based instant messages. In addition to sending messages between individuals, employees can communicate in predefined groups or teams using instant messaging software. Some instant messengers also offer other forms of communication such as voice chats, video chats or the recording of video and voice messages. Instant messengers respond to the fast pace of today's communication and the requirements for remote work. They make many emails unnecessary, as simple questions or concerns can be clarified uncomplicatedly via instant message. Furthermore, business messaging services have the advantage that no personal or business phone number is needed to quickly contact colleagues. The business messenger apps of the providers can also be easily used on Android phones or iPhones. Other features of instant messenger tools include the sending of media such as photos and videos. They also offer many practical add-ons such as tagging or linking people, notifications and reminders and the ability to set a status. Additionally, they often offer integrations and interfaces with project management tools, task management software, cloud storage, CRM systems, HR software and more. Instant messenger providers are often part of a social intranet solution or are used as a supplement to it. The biggest difference to video conferencing software is that the focus of instant messaging services is on continuous and immediate communication with text messages and usually only offer video calls with individuals. Video conference tools on the other hand are designed for video calls with more than two participants at a fixed date and additionally offer a chat function.
Project Management
Project management solutions aid users in managing team goals and long-term projects, as well as coordinating individual tasks. In a nutshell: they assist project managers in planning and executing their projects. Among other things, this can enhance personal and team productivity, tasks can be clearly divided and individually allocated, and progress can be tracked. Furthermore, schedules can be created and viewed at any time. Thanks to integrated chat functions, teams remain in constant contact. Especially in larger projects, project management solutions can contribute to ideally coordinating tasks. They can be used in every industry in principle. Some solutions are more focused on planning (calendars, to-do lists, milestones, etc.), while others are more focused on collaboration (forums, chats, whiteboards, etc.). However, there are also hybrid solutions available. The key here is which solution best suits one's own or the company's needs. In many cases, it may also make sense to combine multiple solutions. Good to know: Project management solutions are closely related to task management solutions, but they differ in size and scope. While the former ensure that users can manage teams of individuals, plan resources sensibly, and measure effectiveness, the latter merely show individual efforts and deadlines and ensure that projects can be managed autonomously.
Podcast
More and more companies and individuals are starting their own podcast - so it's all the more important to stand out with good audio quality. The right podcast software can help with this. Especially for the beginning, tools for voice recording, for remote recordings (also with video) if the conversation partner can't sit in the same room, and for subsequent post-production, i.e., to edit the recordings, are important. Among the listed podcast software, there are both those for beginners and for professional use, as well as free and paid podcast software. Once the podcast recordings are in the can, the question arises: Which provider should I host my episodes with? Because even though the hurdles for podcasting are very low, you can't simply upload your podcast to the internet, but you have to choose a hosting platform where you can upload your podcast. There are now a lot of different podcast hosting providers - you can find a selection in the list of our podcast software recommendations. But the work doesn't stop with uploading. Because how are potential listeners supposed to find out about your format? With the right marketing! There is podcast software that creates short videos with visualized soundtracks - also called audiograms - from parts of your recording that you can share on social media. So that your followers can listen to the podcast on the platform of their choice, there are tools where you can gather all the links to Spotify, Apple Podcasts and Co. under one link. Or do you want to reuse individual passages in text form? Then we have the right transcription software for you. Want to learn more about podcasting and learn from experts? Then the OMR Professional Guide to Podcast is just the thing for you! The report offers over 100 pages of expert knowledge for you: everything about conception, production, analysis and marketing, screencasts for post-production, interviews and templates as well as legal tips from attorney Nico Brunotte. Practical and directly applicable! For those who prefer to learn in a flexible e-learning format, we also offer an OMR Deep Dive "How to Podcast" as a live webinar. There, you can not only learn from the colleagues of Podstars, but you can also ask anything you've always wanted to know about podcasting in the subsequent Q&A. This collection category contains the following solutions for podcast software: - Podcast recording program / Podcast recording software - Remote podcast recording software - Video podcast software - Podcast editing software - Podcast cutting program - DAW (Digital Audio Workstation) - Podcast hosting provider - Audiogram software - Transcription software
Email Marketing
Marketers use email marketing software to design, personalize, and send promotional emails or newsletters to appropriate target groups. While emails containing advertising content are usually directed at individual people and small groups, regular newsletters are often sent to all contacts or specific customer segments. Since many contacts can be reached very cost-effectively, email marketing is a very exciting channel that continues to enjoy great popularity. The functions included in email marketing software vary depending on the provider. In principle, however, marketers can use newsletter software to design and create bespoke emails using HTML and CSS. As a rule, the providers of email marketing software also provide easy-to-use, visual editors that can be used to implement emails and newsletters without any prior scripting knowledge. When sending newsletters, it is not only security that is important, but also legal compliance. It is therefore incredibly important that email marketing tools include functions that comply with the extensive data protection laws in certain countries, such as the GDPR in Germany. This includes, for example, that all recipients must have agreed to receive the emails with a double opt-in. In addition to the creation and sending of targeted marketing emails, email marketing tools can be used to segment recipients, manage newsletter cancellations, and track open rates, dwell time, and link clicks. Email marketing tools are often integrated with CRM software or the tools themselves act as CRM systems. This expands the segmentation functions that are usually already available in email marketing software, and recipients can be targeted even more accurately. In addition, email marketing is often a crucial component of marketing automation software, which is why the software occasionally appears in both categories. To qualify as email marketing software, the solution must: * enable the creation and sending of emails or newsletters via an HTML or WYSIWYG editor * offer a selection of email templates * give users the option to preview the email and send it as a test email * save, manage, segment, and track email contact lists * provide campaign-based reports and analyses If you want to further your education in email marketing and learn from experts, then the OMR Professionals Guide to E-Mail-Marketing is just right for you! It offers 107 pages of concentrated expert knowledge on email marketing. And if you prefer to learn in a flexible e-learning format, take a look at the OMR Email Marketing Deep Dive Webinar and the OMR Academy E-Mail-Marketing Fundamentals E-Learning Course.
Push Notification
Push Notifications are messages that are sent directly to users' devices - namely their computer, smartphone, smartwatch or tablet - using push notification software, in order to provide these users with (urgent) news or updates. The overall goal: to guide users to the website or app of one's own company. Push messages are created directly in the software and sent via the mobile or desktop app used by the user or even via the browser they use. The messages can be individualized by the software user. In addition, some push notification solutions offer additional features, e.g. for analysis, monitoring or A/B testing. On the other hand, the push notification function is also a feature of a superordinate software, which also covers other functions of Mobile Marketing. To be listed in the category, a software must enable the sending of push notifications via at least one of the channels, app or web browser. Push Notification Software is typically implemented by marketing or tech departments and is used in "daily business" by marketers.
DAW
DAW software, short for Digital Audio Workstation software, is an essential tool for musicians, producers, and sound engineers. This software is used to record, edit, mix, and produce music. It is used in various fields, from music production to film sound editing to live performances. To be included in the DAW software category, a solution should have the following features and characteristics: - Comprehensive recording functions: Allows for the simultaneous recording of multiple audio tracks. - Diverse editing tools: Provides tools for cutting, mixing, and applying effects. - MIDI support: Integrates MIDI sequencers for editing and composing music. - VST and plugin compatibility: Supports various plugins for advanced sound editing. - Export and sharing options: Allows for exporting projects in various formats and sharing with other platforms.

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