Alternatives to Kustomer (33)

Kustomer enhances customer service by integrating all relevant data and activity into a chronological timeline. It reduces wait times and increases first contact resolutions.
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Lime Connect is the complete all-in-one software for AI automation with AI Agents, customer messaging on every channel and WhatsApp marketing.

Pop-up chat

Notifications

Targeted emails

Co-browsing

Customization

plus 10 more

Lime Connect (ehemals Userlike) Screenshot #0
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.

Customization

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

plus 11 more

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HubSpot Service Hub
4.4
(48 reviews)
Price: From 0.00 $ / Month
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.

Reporting/dashboards

Workflow capability

Notifications

Scalability

User, role, and access management

plus 10 more

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OpenAI ChatGPT
4.8
(73 reviews)
Price: Open Source
OpenAI ChatGPT is a powerful AI assistant that creates text, writes code, generates images, and handles a wide range of tasks in natural language.

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Intercom
4.3
(45 reviews)
Price: Upon request
Intercom offers a business messenger tailored for quick resolution of complex problems, with automated solutions for recurring issues.

Customization

Pop-up chat

Notifications

Targeted emails

Customization

plus 10 more

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DIXA
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).

Reporting

Dashboards

Automated response

Sla management

Attachments/screencasts

plus 10 more

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Freshdesk
4.1
(47 reviews)
Price: From 0.00 €
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
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Front
Front merges different channels into a single system, organizes incoming messages, offers analytics for evaluation and optimization. Ideal for all businesses.

Notes

Internal discussion

Assignments and tasks

Workflows

Templates

plus 10 more

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X-Livechat offers efficient live chat software, with features like screen sharing and co-browsing, enhancing customer service, sales, HR processes, and satisfaction.
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