Alternatives to Kustomer (54)
Kustomer enhances customer service by integrating all relevant data and activity into a chronological timeline. It reduces wait times and increases first contact resolutions.
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
Lime Connect is the leading AI agent platform in Germany that automates end-to-end service processes via chat, WhatsApp, email, and more, including WhatsApp marketing.
AI voice agent for regulated industries. Every call answered across voice, WhatsApp, SMS, webchat and email with real-time bidirectional data ingestion.
Zentro App is an AI platform for website communication, live chat, lead capture and customer service automation for small and medium-sized businesses.
SendSeven unifies WhatsApp, SMS, email, Instagram and more in one AI-powered platform for marketing and customer service. 100% GDPR-compliant, made with love in Germany.
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
Front merges different channels into a single system, organizes incoming messages, offers analytics for evaluation and optimization. Ideal for all businesses.
Notes
Internal discussion
Assignments and tasks
Workflows
Templates
plus 10 more
More Conversational Support software & tools
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