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Kustomer

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What is Kustomer?

Kustomer is a platform for customer experience, service, and support that focuses on customers. Kustomer unifies all relevant data, client history, applications, and systems. Data-driven conversations, interactions, events, and activities are displayed to customers in a chronological timeline view. This includes conversations, orders, shipping, transactions, appointments, website visits, and more. With Kustomer IQ, customers and agents can be matched. Wait times are reduced and the number of first contacts increased. The costs can be requested from the company on the website.

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