Alternatives to Salesforce Service Cloud (52)
Salesforce Service Cloud provides efficient service staff management through a platform for organizing customer interactions.
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
Workflow
plus 10 more
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
Reporting
Dashboards
Ticket creation user experience
plus 35 more
Lime Connect is the leading AI agent platform in Germany that automates end-to-end service processes via chat, WhatsApp, email, and more, including WhatsApp marketing.
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
Flixcheck, a digital assistant, optimizes customer processes via digitally sent forms. Features GDPR compliance, user-friendliness, and German server hosting.
Ticket response user experience
Automated response
Workflow
Desktop application
Mobile application
plus 36 more
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
OMQ is the AI software for automated customer service. It reduces support effort, increases customer satisfaction, and delivers instant, precise answers across all channels.
charlesAI empowers brands to scale personalized interactions on WhatsApp and other messaging platforms. Our AI agents handle tasks like customer support or product recommendations.
Aircall is the leading AI platform for customer conversations via phone, WhatsApp, and SMS, integrating seamlessly into any system.
Phone calls
Conference calls
Desk-to-desk calls
Hold music
Voip number
plus 10 more
More Customer Service software & tools
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