Alternatives to Salesforce Service Cloud (47)

Logo
Salesforce Service Cloud provides efficient service staff management through a platform for organizing customer interactions.

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

Workflow

plus 10 more

Logo
Zoho Desk
4.2
(19 reviews)
Price: From 0.00 €
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

Reporting

Dashboards

Ticket creation user experience

plus 35 more

Zoho Desk Screenshot #0
Logo
Userlike
4.4
(107 reviews)
Price: From 0.00 € / Month
Userlike is the complete all-in-one software for AI automation with GPT-powered chatbots, customer messaging on every channel and WhatsApp marketing.

Pop-up chat

Notifications

Targeted emails

Co-browsing

Customization

plus 10 more

Userlike Screenshot #0
Logo
HubSpot Service Hub
4.2
(23 reviews)
Price: From 0.00 $ / Month
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.

Reporting/dashboards

Workflow capability

Notifications

Scalability

User, role, and access management

plus 10 more

Logo
Flixcheck
4.8
(171 reviews)
Price: From 25.00 € / Month
Flixcheck, a digital assistant, optimizes customer processes via digitally sent forms. Features GDPR compliance, user-friendliness, and German server hosting.

Ticket response user experience

Automated response

Workflow

Desktop application

Mobile application

plus 36 more

Flixcheck Screenshot #0
Logo
melibo
4.8
(61 reviews)
No price information
Melibo's AI solution improves customer service via a No-Code platform with features like GPT-4 Knowledge Hub, Product Assistants, and Ticket Automation.
melibo Screenshot #0
Logo
OMQ Chatbot uses artificial intelligence to interpret customer intents and respond in real time, improving with each interaction.
OMQ Chatbot und Kundenservice Software Screenshot #0
Logo
charles
4.8
(72 reviews)
No price information
charles is a WhatsApp marketing software enabling businesses to drive revenue, retention and innovative customer experiences through the reach and richness of WhatsApp.
charles Screenshot #0
Logo
BOTfriends
4.8
(34 reviews)
Price: Upon request
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
Logo
ebuero
4.2
(22 reviews)
Price: From 59.90 € / Month
Ebuero is a seamless telephone service for SMEs with call forwarding, system integration, over 3,500 app interfaces, and call info delivery via various channels.
ebuero Screenshot #0
Logo
eGECKO
3.8
(2 reviews)
No price information
eGECKO business software is a fully integrated complete solution that can be used in every area of the company to overcome any administrative challenge.
eGECKO Screenshot #0

More Customer Service software & tools

  • Logo
    Brevo (ehemals Sendinblue)
    379 Reviews
    See reviews
  • Logo
    Superchat
    282 Reviews
    See reviews
  • Logo
    GetResponse
    234 Reviews
    See reviews
  • Logo
    Facebook Creator Studio
    187 Reviews
    See reviews
  • Logo
    TeamViewer
    135 Reviews
    See reviews
  • Logo
    Hotjar
    134 Reviews
    See reviews
  • Logo
    hellomateo
    126 Reviews
    See reviews
  • Logo
    moinAI
    114 Reviews
    See reviews
Item 1 of 8
Go to Salesforce Service Cloud