AI Customer Support Agents software & tools for medium-sized companies
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Lime Connect is the leading AI agent platform in Germany that automates end-to-end service processes via chat, WhatsApp, email, and more, including WhatsApp marketing.
AI phone assistants for SMEs – a fully managed service, not a self-service builder. Deeply integrated into ERP & CRM, EU-hosted and GDPR-compliant.
Xentral: AI Cloud ERP for Retail & D2C. 200+ integrations & AI agents automate orders, warehouse & accounting. 2,000+ merchants scale without data silos or manual tasks.
Performance and reliability
Customization
plus 24 more
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
cobra CRM offers CRM and CXM solutions for improved efficiency and productivity, includes portal and event management, adheres to GDPR, and enhances customer satisfaction.
OMQ is the AI software for automated customer service. It reduces support effort, increases customer satisfaction, and delivers instant, precise answers across all channels.
The simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Built by business teams, first prototype in 15 minutes.
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
AI assistant for ecommerce stores: homie guides shoppers in real time, delivers product recommendations, and increases conversions.
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
plus 14 more
Munixo is an AI-first ERP system specially developed for medium-sized companies in the service, retail and, in particular, food and pharmaceutical sectors. Start from €990/month.
Performance and reliability
Customization
plus 40 more
telli automates inbound & outbound calls with AI: 24/7 receptionist, qualification, scheduling, warm transfers, and CRM/calendar sync. Supports 40+ languages.
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
Sovereign Voice AI infrastructure & AI phone assistants from Austria for regulated companies & software providers – GDPR-compliant, EU-hosted, on-premise available.
Genesys Cloud is a contact center solution providing real-time information across channels like phone, email, chat, and social media.
Tidio boosts revenue by enhancing customer service with integrated live chat, chatbots, email, and social media tools. It offers templates and an easy-to-use editor.
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
Reporting
Dashboards
plus 13 more
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.