IT Service Management (ITSM) software & tools for enterprise markets
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Process.Science is an AI-based process mining platform for the optimisation of business processes. Provides plug & play process apps with Power BI & Qlik Sense integration.
Extraction
Transformation
plus 12 more
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
plus 14 more
ky2help® is one of the leading IT and enterprise service management software solutions that supports companies in the digitalization and automation of IT and non-IT processes.
ClickUp offers project management with various data view options, automation, and time tracking. It also provides resource planning features and supports external app integrations.
Creation & assignment
Due dates
plus 13 more
ConSol CM is a workflow-based service management platform. With preconfigured solutions such as ticketing, ITSM, and complaint management, it enables efficient and scalable service
Syntinels is a software offering personalized outreach messages and real-time sales triggers, aiming to boost customer meetings and raise sales.
Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.
Automate ticket routing
Ticket prioritization
plus 13 more
ADITO xRM is an award-winning platform for sales, marketing, and service. It's user-friendly, easily integrable, flexible, and enhances efficiency and customer experience.
ServiceNow ITSM is a cloud-based solution enabling cross-company digital workflows. AI and analytics allow task automation and predictions.
Automate ticket routing
Ticket prioritization
plus 13 more
TOPdesk provides an enterprise service management software featuring incident and asset management, Self Service Portal, Kanban board, and automated ITIL-based processes.
Automate ticket routing
Ticket prioritization
plus 10 more
4me is a service management tool with incident, problem, and change management, self-service, and virtual agent features. Offers flexible pricing.