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TOPdesk Costs

4.4 (7)

Verified profile

TOPdesk provides an enterprise service management software featuring incident and asset management, Self Service Portal, Kanban board, and automated ITIL-based processes.

TOPdesk Pricing

Last edited: May 2026

Essential

From €61.00/ User / month

For service teams who want to ditch the inboxes and finally feel in control of their work.

Incidentmanagement

Assetmanagement

Self Service Portal

Managementübersicht & Reporting

Wissensdatenbank

Unlimited number of assets, tickets and end users

Engaged

From €86.00/ User / month

For service teams who are ready to prevent problems, not just solve them.

Incidentmanagement

Assetmanagement

Self Service Portal

Dashboard & Reporting

Knowledge base

Unlimited number of assets, tickets and end users

Changemanagement

Contract and SLA Management

Operationsmanagement

Problemmanagement

NEW: AI Incident Categorization

NEW: AI Knowledge Item Generation

NEW: AI Search

Excellent

From €120.00/ User / month

For organizations that use service management at a strategic advantage.

Incidentmanagement

Assetmanagement

Self Service Portal

Dashboard & Reporting

Wissensdatenbank

Unlimited number of assets, tickets and end users

Changemanagement

Contract and SLA Management

Operationsmanagement

Problemmanagement

NEW: AI Incident Categorization

NEW: AI Knowledge Item Generation

NEW: AI search

Project Management

Webshop

Live Chat

Annual Health Check

NEW: Benchmark reporting

NEW: AI Incident Summarization

NEW: AI Writing Assistant

Free trial version (30 days)

Demo version

TOPdesk Pricing

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