Listed in the following categories:

TOPdesk Costs

4.4 (7)

TOPdesk provides an enterprise service management software featuring incident and asset management, Self Service Portal, Kanban board, and automated ITIL-based processes.

TOPdesk Pricing

Last edited: May 2026

Essential
From61.00 €/ User / month
For service teams who want to ditch the inboxes and finally feel in control of their work.
Incidentmanagement
Assetmanagement
Self Service Portal
Managementübersicht & Reporting
Wissensdatenbank
Unlimited number of assets, tickets and end users
Engaged
From86.00 €/ User / month
For service teams who are ready to prevent problems, not just solve them.
Incidentmanagement
Assetmanagement
Self Service Portal
Dashboard & Reporting
Knowledge base
Unlimited number of assets, tickets and end users
Changemanagement
Contract and SLA Management
Operationsmanagement
Problemmanagement
NEW: AI Incident Categorization
NEW: AI Knowledge Item Generation
NEW: AI Search
Excellent
From120.00 €/ User / month
For organizations that use service management at a strategic advantage.
Incidentmanagement
Assetmanagement
Self Service Portal
Dashboard & Reporting
Wissensdatenbank
Unlimited number of assets, tickets and end users
Changemanagement
Contract and SLA Management
Operationsmanagement
Problemmanagement
NEW: AI Incident Categorization
NEW: AI Knowledge Item Generation
NEW: AI search
Project Management
Webshop
Live Chat
Annual Health Check
NEW: Benchmark reporting
NEW: AI Incident Summarization
NEW: AI Writing Assistant

Free trial version (30 days)

Demo version

TOPdesk Pricing

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