Alternatives to Conntac Self-Service Lösung (51)
Conntac's Self-Service Solution offers 24/7 customer support for technical issues, includes an intuitive app for customers, a dashboard for managers, and relieves service hotlines.
Ebuero is a seamless telephone service for SMEs with call forwarding, system integration, over 3,500 app interfaces, and call info delivery via various channels.
Flixcheck, a digital assistant, optimizes customer processes via digitally sent forms. Features GDPR compliance, user-friendliness, and German server hosting.
Ticket response user experience
Automated response
Workflow
Desktop application
Mobile application
plus 36 more
ReplyOne is an AI response management tool that speeds up customer inquiries handling. It integrates with company systems, supports 70 languages, and is used by 120+ companies.
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
Reporting
Dashboards
Ticket creation user experience
plus 35 more
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
Aircall is a corporate VOIP software that pairs with various systems like Salesforce, Slack, and more for enhanced customer service.
Phone calls
Conference calls
Desk-to-desk calls
Hold music
Voip number
plus 10 more
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
ky2help® is one of the leading IT and enterprise service management software solutions that supports companies in the digitalization and automation of IT and non-IT processes.
zenloop is the 360° Voice of Customer platform that consolidates customer feedback from all channels, analyzes it with AI, and turns it into concrete actions – for measurably great
More Customer Service software & tools
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