Alternatives to replient.ai (45)
Superchat compiles various communication channels, such as WhatsApp, Facebook, Instagram, and more into one inbox, making communication faster and simpler.
hellomateo facilitates omnichannel marketing and communication, allowing businesses to manage customer queries from various platforms.
Userlike is the complete all-in-one software for AI automation with GPT-powered chatbots, customer messaging on every channel and WhatsApp marketing.
Pop-up chat
Notifications
Targeted emails
Co-browsing
Customization
plus 10 more
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
Reporting
Dashboards
Ticket creation user experience
plus 35 more
Brandwatch is a leading suite for social media management, consumer intelligence, and influencer marketing.
Social analytics
Social publishing
Campaign optimization
Social engagement
Report customizability
plus 33 more
Facebook Creator Studio is a free content management tool by Facebook for streamlining content creation, publishing, and management across Facebook and Instagram, with analytics.
Zendesk Support Suite offers comprehensive customer service solutions including chat, email, phone and self-help forums.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
Salesforce Social Studio is a comprehensive solution for managing posts, promoting transparent teamwork, and enabling real-time customer interactions. Ideal for large businesses.
Social analytics
Social publishing
Campaign optimization
Social engagement
Report customizability
plus 9 more
Sprinklr offers a comprehensive experience management platform, controlling 21+ social media channels for direct customer interaction.
Social analytics
Social publishing
Campaign optimization
Social engagement
Social ads
plus 10 more
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
More Social Customer Service software & tools
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