Free IT Service Management (ITSM) Software & Tools
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Small business
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Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.
Automate ticket routing
Ticket prioritization
plus 13 more
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
plus 38 more
ClickUp offers project management with various data view options, automation, and time tracking. It also provides resource planning features and supports external app integrations.
Creation & assignment
Due dates
plus 13 more
Equipme is an all-in-one platform providing procurement, asset management, and self-service ordering with transparent processing. Starting at €199 per month.
ManageEngine Site24x7 is an IT service management tool providing clear communication about service interruptions and maintenance.
Weeve is an iPaaS focusing on IoT data usage. It offers modular edge computing, a no-code approach, and open framework.
Bird Eats Bug is a free Chrome extension for bug tracking via screen recordings. It offers integrations with business programs like Slack, unlimited storage, and status tracking.