Alternatives to Zammad (85)

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Zammad helpdesk software offers efficient customer inquiry management, integrates communication channels, and provides helpful reporting.
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ConSol CM is a workflow-based service management platform. With preconfigured solutions such as ticketing, ITSM, and complaint management, it enables efficient and scalable service
ConSol CM Screenshot #0
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ZYBR is the AI tool for automating your customer support!
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Lime CRM is an industry-specific solution that supports companies throughout the entire customer journey. It helps make informed decisions and reduce costs.
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BRAME offers the leading Gamification platform for easy creation and integration of Gamification mechanics into your marketing – to engage, convert, and retain more customers.
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Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
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ky2help® is one of the leading IT and enterprise service management software solutions that supports companies in the digitalization and automation of IT and non-IT processes.
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BCS (Business Coordination Software) is a business software developed in Germany that combines project management, resource planning, CRM, process management & financial functions.
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ReplyOne is an AI response management tool that speeds up customer inquiries handling. It integrates with company systems, supports 70 languages, and is used by 120+ companies.
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Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.

Customization

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

plus 11 more

Zendesk Support Suite Screenshot #0
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Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

Reporting

Dashboards

Ticket creation user experience

plus 35 more

Zoho Desk Screenshot #0

More Helpdesk software & tools