Customer Success software & tools for medium-sized companies
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CentralStationCRM is a web-based customer management software (SaaS) and offers small businesses and freelancers the opportunity to manage their customer contacts and tasks easily.
Contact & account management
Opportunity & pipeline mgmt.
plus 13 more
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
plus 13 more
CAS genesisWorld is a flexible CRM solution with smart features for efficient task management. It supports data security, relationship management, and operates on all devices.
Contact & account management
Opportunity & pipeline mgmt.
plus 25 more
SmartWe is the cloudbased CRM solution for SMEs that bundles contacts, tasks, documents, and appointments and supports teams with smart assistants in their everyday work.
Contact & account management
Opportunity & pipeline mgmt.
plus 23 more
Lime CRM is an industry-specific solution from Europe that supports companies throughout the entire customer journey. It helps make informed decisions and reduce costs.
LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.
Customization
Reporting
plus 13 more
Totango is a platform optimizing customer relationships, promoting business growth. Allows trend tracking and customer interaction for 8000+ users.
Customer monitoring
Customer profiles
plus 13 more
Gedys CXM | CRM, built on a no-code platform for flexible and more efficient sales processes. 100% GDPR-compliant. Available on-premises, in the cloud, and as an app.
Gainsight is a CRM platform with data analysis tools for improved customer satisfaction and revenue boost. Compatible with Salesforce, SAP CRM, and Hubspot.
Retention automation for low-touch SaaS. Pre-built workflows that detect churn risk early and run automatically. AI-powered. Saves 20-30% of at-risk customers with zero daily work.
Qualtrics is a survey software for data collection and analysis. It aids decision-making with features like AI and drag-and-drop capabilities.
ChurnZero is a customer success software with CRM integration offering tools for data management, analysis, and visualization. Includes real-time alerts and in-app communication.
MeetGeek is an AI assistant for meetings, offering auto video records, transcriptions, and insights. Saves time and identifies improvement areas.
Qualtrics CustomerXM is a platform for customer feedback and analysis, enhancing customer experience thereby increasing business success.