Comparing free Customer Journey Mapping software & tools


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Along AI
Along optimizes sales, onboarding processes, uncovers customer journey blind spots and enhances team collaboration. Complies with EU and GDPR standards.
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Zoho CRM
Zoho CRM offers customer data consolidation, useful automation tools for customer acquisition, and predictive sales. Suitable for all businesses.

Contact & account management

Opportunity & pipeline mgmt.

plus 65 more

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Lucidspark
Lucidspark is a virtual collaborative whiteboard ideal for remote teams. It facilitates interactive brainstorming, idea sharing, feedback, and detailed planning.

Drawing

Marker colors

plus 13 more

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FlowMapp is a UX planning tool for web developers and designers, providing visual sitemaps, user flows, and wireframe creation. It includes a free trial.
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Totango is a platform optimizing customer relationships, promoting business growth. Allows trend tracking and customer interaction for 8000+ users.

Customer monitoring

Customer profiles

plus 13 more

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OutSystems provides app development, deployment, and management with automation features. It offers full-stack development, in-app feedback, and automatic refactoring.
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CROLabs is the AI-powered CRO engine that lets marketing teams audit pages, run A/B tests without developers and turn more visitors into customers.
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Uxify is an AI-native digital experience platform combining real user monitoring, engagement analytics and CRO insights to improve website performance and increase conversions now.
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Custellence ermöglicht CX-Teams durch Erstellung und Teilen von Customer Journey Maps die Kundenerfahrung zu verbessern. Bietet kostenlose Kontoversionen.
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SuprSend offers easy, efficient multi-channel product notifications to developers. Features include template engine, real-time logs, smart forwarding, analytics.
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Opencrm is a free, easy-to-use CRM tool for SMEs, reducing workload and enhancing quality. Provides a company-specific, comprehensive customer database.
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Smaply is a journey management platform that turns customer research, live metrics, and personas into a decision-grade system for prioritizing pain points across the organization.

Customer Journey Mapping Content