Alternatives to Hiver (17)
Hiver is a G-Mail support software that manages shared accounts, analyzes service metrics, and combines email with live chats. Free trial available.
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
Ebuero is a seamless telephone service for SMEs with call forwarding, system integration, over 3,500 app interfaces, and call info delivery via various channels.
Lomavis optimizes social media management with centralized posting, analytics, and collaboration features. Ideal for brands and agencies.
Zoho TeamInbox enhances team communication with shared inboxes, email assignments, in-email discussions, and Zoho product integrations. Affordable at $5/month.
Gmelius is an email collaboration tool for teams using Google Workspace, offering SLA automation, email sequences, and more. It integrates with Locker, Trello, and Zapier.
Pipefy's BPM software boosts productivity by managing and improving daily processes. It offers an integrated solution to cut extra work and delays.
Microsoft Exchange is a business email platform combining communication, calendar, contact, and task management. It's flexible, scalable, and offers integrated advanced features.
Mojo Helpdesk centralizes requests, automates assignment and tracks progress. Suitable for all industries, it also includes a self-help knowledge base.
Zowie is an AI-supported suite optimizing customer service for e-commerce with tools like chatbot, emailbot, and salesbot, enhancing productivity and customer satisfaction.
More Shared Inbox software & tools
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