Alternatives to Hiver (17)
Hiver is a G-Mail support software that manages shared accounts, analyzes service metrics, and combines email with live chats. Free trial available.
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
Ebuero is a seamless telephone service for SMEs with call forwarding, system integration, over 3,500 app interfaces, and call info delivery via various channels.
Lomavis optimizes social media management with centralized posting, analytics, and collaboration features. Ideal for brands and agencies.
Zoho TeamInbox enhances team communication with shared inboxes, email assignments, in-email discussions, and Zoho product integrations. Affordable at $5/month.
Zendesk Support Suite offers comprehensive customer service solutions including chat, email, phone and self-help forums.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
Front merges different channels into a single system, organizes incoming messages, offers analytics for evaluation and optimization. Ideal for all businesses.
Notes
Internal discussion
Assignments and tasks
Workflows
Templates
plus 10 more
Gmelius is an email collaboration tool for teams using Google Workspace, offering SLA automation, email sequences, and more. It integrates with Locker, Trello, and Zapier.
Pipefy's BPM software boosts productivity by managing and improving daily processes. It offers an integrated solution to cut extra work and delays.
Microsoft Exchange is a business email platform combining communication, calendar, contact, and task management. It's flexible, scalable, and offers integrated advanced features.
More Shared Inbox software & tools
Item 1 of 7