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Richpanel

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What is Richpanel?

Richpanel's CRM platform enables omnichannel customer support through a customer service app. This combines self-service help centers, live chat, social media integrations, and automations, simplifying the work surface for managing customer support. The goal is to not require multiple tools to respond to customers, but everything can be managed from one helpdesk. Pricing starts monthly at $150 for the starter package, $400 for the regular package and $500 for the pro package. The price for the enterprise package with 10+ seats is available upon request.

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Customer Service

Average: 8.9

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Customer Service

Average: 9.1

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Customer Service

Average: 9

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Customer Service

Average: 8.7

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Richpanel Pricing

Pricing details

Last edited: August 2022

Enterprise

Upon request

Für skalierende Unternehmen, die ihre End-to-End CS-Abläufe perfektionieren wollen.

Bis zu >5.000 Konversationen

E-Mail & Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal

Shopify Integration

WooCommerce Integration

Facebook & Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Telefon-Support (via Aircall)

CSAT Survey

Revenue Analytics Reports

Multi-Store & Multi-Brand

Onboarding & Migration Support

Persönlicher Customer Success Manager

Individuelles Set-Up & API Verbinder

Pro

$900.00/ Month

Für schnell wachsende Marken, die in die CS-Automatisierung investieren wollen.

Bis zu 5.000 Konversationen

E-Mail & Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal

Shopify Integration

WooCommerce Integration

Facebook & Instagram

Team Performance Reports

SMS & WhatsApp

Magento Integration

Telefon-Support (via Aircall)

CSAT Survey

Regular

$600.00/ Month

Für Marken in der Anfangsphase, die ihre CS über mehrere Kanäle hinweg vereinfachen möchten.

Bis zu 2.000 Konversationen

E-Mail & Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal

Shopify Integration

WooCommerce Integration

Facebook & Instagram

Team Performance Reports

SMS & WhatsApp

Starter

$300.00/ Month

Für neue Marken, die schnell einen Helpdesk und einen Live-Chat einrichten möchten.

Bis zu 1.000 Konversationen

E-Mail & Live Chat

Multi-Channel Inbox

Mobile App

Self-Service Portal

Shopify Integration

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