fulfillmenttools

Our software in a nutshell: We connect all your sales channels (Marketplaces, Webshops, Apps, etc.) with all locations where goods are available to customers (Stores, Warehouses, Dropshipper etc.) – our software synchronizes customer, product, inventory, and payment data across all processes, optimizing the interaction between supply and demand.

With almost a century of REWE experience and a decade of market expertise, fulfillmenttools brings genuine retail DNA to the tech world. Software that digitizes and orchestrates all fulfillment processes from order receipt to returns. But what sets fulfillmenttools apart from other software providers in the world of order management systems?

Our software offers you the next evolutionary stage of order management systems.Precise order routing from the Distributed Order Management System (DOMS) makes it possible: Based on individual preferences, business KPIs, and data, retailers, brands & b2b companies can make the best routing decision for every order. Easily create your individual routing flow with the help of our no-code/low-code UI.

Our product is divided into two functional levels that together bridge the gap between e-commerce, agentic commerce, warehouses, and stores:

DOMS is the heart of the platform and enables optimal control of every order — regardless of channel or location — through intelligent data networking and rule-based routing.

It comprises four central components:

fulfillmenttools - Inventory Hub – consolidates inventory across all systems and locations, creates inventory clarity, and enables dynamic inventory optimization. This gives companies a reliable overview of their entire network - global!

fulfillmenttools - Order Management - digitizes and controls all fulfillment processes from order to delivery across all channels and ensures maximum transparency in real-time.

fulfillmenttools - Availability & Promising – determines and communicates accurate information about availability and delivery options in the online store and checkout so that customers always know when and where their products are available.

fulfillmenttools - Advanced Order Routing – automatically decides which location will fulfill an order most efficiently based on inventory levels, priorities, costs, or sustainability criteria - quickly, sustainably, and cost-effevtively.

Overcome the barriers between online and brick-and-mortar stores! Your stores can do more, and we help you connect your entire network and capture and visually map it in one place. We activate your brick-and-mortar locations as “fulfillment hubs”, thereby increasing your space productivity and reducing delivery times. 

You can supplement this with smart fulfillment options such as quick commerce (delivery in 15 minutes), same- or next-day delivery, click & collect, or pickup at stations, offering flexibility and an outstanding shopping experience. This turns your brick-and-mortar retail network into a real competitive advantage – agile, connected, and customer-centric.

fulfillmenttools stands for the next generation of order management: retail DNA meets high tech.

With cloud and event-based architecture, a MACH approach, and deep process expertise, fulfillmenttools enables companies to rethink fulfillment—more efficiently, more scalably, and closer to the customer.