Best Contact Center Software & Tools


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DIXA
4.2
(12 reviews)
Price: From 39.00 € / User / month
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).

Reporting

Dashboards

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virtualQ Phone
5.0
(4 reviews)
No price information

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starbuero.de
5.0
(3 reviews)
Price: From 0.00 € / Month
Starbuero.de is a 24/7 telephone service for businesses offering order acceptance, query resolution, and industry solutions.
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CentralStationCRM
4.7
(98 reviews)
Price: Free Trial
CentralStationCRM is a web-based customer management software (SaaS) and offers small businesses and freelancers the opportunity to manage their customer contacts and tasks easily.

Contact & account management

Opportunity & pipeline mgmt.

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3CX
3.6
(19 reviews)
Price: From 0.00 €
3CX offers a flexible, cost-effective business VoIP communication solution featuring telephony, video, and live chat to boost productivity and customer experience.
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Aircall
3.9
(34 reviews)
Price: From 30.00 € / User / month
Aircall is a corporate VOIP software that pairs with various systems like Salesforce, Slack, and more for enhanced customer service.

Phone calls

Conference calls

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satellite
4.4
(25 reviews)
Price: From 44.95 € / Month
Satellite offers business call solutions via an app with individual and shared team numbers. Supports unlimited simultaneous calls.
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CloudTalk
4.5
(8 reviews)
Price: From 25.00 € / User / month
CloudTalk is an automated call center and VoIP system, providing managing calls, extracting interaction history, real-time employee activity overview, and digital phones.
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USU Knowledge Management
4.4
(7 reviews)
No price information
USU Knowledge Management is an AI-driven platform for customer service in medium to large enterprises.
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Guru
4.1
(7 reviews)
Price: From 0.00 €
Guru is a free wiki tool for up to 3 users, offering content and document management, text editing, and custom templates. Testable for 30 days.
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novomind iAGENT
4.6
(5 reviews)
No price information
novomind iAGENT is an omnichannel contact center system ideal for large organizations with high inbound volume. It combines all communication channels for easy, intuitive work.
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babelforce
4.4
(4 reviews)
No price information
Babelforce is a no-code automation platform for easy customer interaction management, especially for contact centers.
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avaya
4.0
(3 reviews)
No price information
Avaya offers Unified Communications, Contact Center, and Customer Experience solutions. It is customizable and suits various business needs.
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Capsule
3.0
(1 reviews)
Price: From 12.00 £ / User / month
Capsule CRM offers sales analytics and workflow automations for all business sizes. Integrates smoothly with Gmail, Zapier, Xero, and FreeAgent. Available on iOS and Android.
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Genesys Cloud CX
No price information
Five9
No price information
8x8 Contact Center
No price information
Sprinklr Service
No price information
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Webex Contact Center
No price information

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Amazon Connect
No price information