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inopla

4.7 (69 reviews)

Verified profile

What is inopla?

Inopla is a cloud telephony solution aimed at medium-sized businesses. It offers over 200 features, including a virtual ACD for hotlines and call centers, native telephony in Microsoft Teams, and an AI VoiceBot. The main features of inopla are the cloud telephone system, the cloud ACD, the MS Teams telephony, and the AI VoiceBot. They enable flexible and location-independent communication. The prices for inopla start at €4.95 per month and user. This price includes all basic functions. Advanced features and customer service are also included.

This is how users rate the product

9.2

Ease of use

VoIP

Average: 9.1

9.6

Meets requirements

VoIP

Average: 9

9.8

Customer Support

VoIP

Average: 8.4

8.6

Ease of setup

VoIP

Average: 8.9

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

inopla Pricing

Pricing details

Last edited: January 2025

Starter

€4.95/ User / month

Rufnummern

Kostenlose Rufnummernmitnahme Bis zu 5 Geräte pro User

Rufgruppen

Feiertagsrouting

Ansagenmixer - und Generator

Mailbox & E-Fax inklusive

Zentrales Telefonbuch

Business

€8.45/ User / month

Alles aus dem Starter-Tarif plus:

Inopla Softphone

Sprachmenü (IVR)

Teams Telefonie Option

Live Dashboard zu

aktuellem Anrufaufkommen

Besetzlampenfeld (BLF)

Erweiterte Warteschleifen

Intelligente Anrufsteuerung

Erweiterte Anrufstatistiken

Enterprise

€16.45/ User / month

Alles aus dem Business-Tarif plus:

Flatrate Deutschland Festnetz & Mobil

VolP & Teams zusammen nutzen

SSO mit SAML 2.0, Microsoft, Google

Webhook API & REST API Nutzung

Customer Success Manager

Anbindung an CRM- und Ticketsysteme

CTI-Integration

Automatische Gesprächsaufzeichnung (Silent Coaching)

Apps & Integrationen

Free trial version (14 days)

Here you can find the prices on the provider's website

inopla Reviews (69)

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inopla Content

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