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Spotler

4.4 (25 reviews)

Verified profile

We are Spotler!

Formerly known as CrossEngage, now Spotler:

Spotler is a European marketing SaaS company offering a marketing cloud of connected tools designed to help eCommerce businesses personalise, automate, and optimise customer journeys. Combining a Customer Data Platform (CDP), website personalisation, product recommendations, onsite search, advanced marketing automation, and omnichannel messaging (email, social media, WhatsApp, SMS and pop-ups),

Spotler enables ecommerce marketers to control their data, have actionable insights and therefor make an impact by driving (GDPR-compliant) result with ease.

Its predictive AI capabilities help anticipate customer behavior, enabling proactive, automated journeys that increase conversions, customer lifetime values and reduce churn. As a Gold Technology Partner of Shopware, Spotler integrates seamlessly with Shopware, ensuring a smooth data flow and enabling faster implementation of data driven marketing tactics for (online) retailers.

This is how users rate the product

8.1

Ease of use

Customer Data Platforms (CDP)

Average: 8.2

8.8

Meets requirements

Customer Data Platforms (CDP)

Average: 9.3

9.4

Customer Support

Customer Data Platforms (CDP)

Average: 9

7.9

Ease of setup

Customer Data Platforms (CDP)

Average: 7.9

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

Spotler Reviews (25)

AI-generated summary

What users say about Spotler

Based on 25 reviews

CrossEngage (Spotler) is appreciated for its flexibility in cross-channel campaign management and strong customer support. Users highlight its ability to integrate various data sources and communication channels, facilitating personalized customer interactions. Some find the platform intuitive, while others note a steeper learning curve and occasional performance issues. Areas for improvement include more user-friendly interfaces and better data export options. Overall, it helps optimize customer communication and reduce costs, particularly in areas like print mailings.

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