Alternatives to SAP Service Cloud (46)
SAP Service Cloud optimiert und automatisiert Kundendienstprozesse mit Ticketing, Self-Service und Live-Chat. Perfekt für kosteneffizienten Service.
OMQ Chatbot uses artificial intelligence to interpret customer intents and respond in real time, improving with each interaction.
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
Reporting
Dashboards
Ticket creation user experience
plus 35 more
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
Shelf is a knowledge management software that provides need-based answers, enhancing customer and employee success. It integrates efficiently with search, chat, IVR, and forms.
Mojo Helpdesk centralizes requests, automates assignment and tracks progress. Suitable for all industries, it also includes a self-help knowledge base.
Zowie is an AI-supported suite optimizing customer service for e-commerce with tools like chatbot, emailbot, and salesbot, enhancing productivity and customer satisfaction.
Enghouse Interactive ist eine flexible, skalierbare Software für Kundenkommunikation und Contact Center. Sie optimiert Betriebsabläufe und Kundeninteraktionen.
More Customer Self-Service software & tools
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