Zoho Overview: These Tools Zoho Has to Offer You

1. What is Zoho?
2. What tools does Zoho offer?
3. 1. Domain Provider by Zoho
4. 2. Webinar Software by Zoho
5. 3. Event Management Software by Zoho
6. 4. Social Media and Email Marketing Tools by Zoho
7. 5. HR and Applicant Management Tools by Zoho
8. 6. CRM and Customer Service Tools by Zoho
9. 7. Warehouse Management Systems by Zoho
10. 8. Document Management Software by Zoho
11. 9. Remote Desktop Software by Zoho
12. 10. Subscription Management Software by Zoho

In January 2020 still 50 million, in July 2022 already over 80 million users* worldwide. Over 12,000 employees and more than 55 products in the fields of sales and marketing, support and cooperation, finance and recruiting - that's Zoho. Founded in 1996 in India, the multinational tech company headquartered in Austin, Texas today offers smart software that is intended to actively support you in growing your business.

If you're now wondering, what exactly does Zoho do and which software solutions are in the provider's portfolio? In this article, we'll enlighten you! We show you all the tools Zoho has on the market and explain which categories they belong to. In addition, you will find a list of the matching articles for the tools from our content hub.

What is Zoho?

Zoho is a provider of software solutions for businesses and offers a whole range of products designed to improve workflows and business processes in companies. Zoho offers solutions for CRM, e-mail marketing, project management and more. The software is used by both small and large businesses and can usually be adapted to the needs of every single business without any problems. Zoho puts a great deal of emphasis on not relying on investor money and has therefore been ad-free and privately held since its inception.

What tools does Zoho offer?

Over the years, Zoho has developed numerous tools from various categories in the software landscape. In the areas of social media and e-mail marketing, HR and applicant management, and CRM and customer service, the provider even offers several tools. Now all these tools are available in a single integrated suite, Zoho One, which can put a company completely into a single cloud.

Here you can find an overview of the tools listed on OMR reviews. We also list matching articles for the tools that can answer further questions.

1. Domain Provider by Zoho

Zoho Mail⁠ – Zoho Mail is an e-mail hosting service for businesses that secures user data through encryption at rest, end-to-end as well as S/MIME message encryption. The software leaves a lot of room for personalization both in the creation of the domain and in the control panel. In addition, Zoho Mail creates a kind of hybrid between classic e-mail and modern communication tools by using comments, tags and likes. The software is compatible with various applications and offers a migration tool for taking over previous data from other e-mail services.

2. Webinar Software by Zoho

Zoho Meeting – Zoho Meeting is a software for online meetings, web conferences and webinars. The tool supports users in finding new ways of collaboration and making remote work more efficient. In addition, Zoho Meeting encrypts data via audio, video and screen sharing to protect user information while transmission through the internet. The Zoho Meeting apps for iOS and Android are also suitable for mobile use of the tool. For the desktop, the software is fully browser-based, so no application needs to be downloaded to participate in a meeting or webinar.

3. Event Management Software by Zoho

Zoho Backstage⁠– Zoho Backstage is an event management software for managing virtual, personal or hybrid events from start to finish. The software supports the entire event process from designing the event website to ticket sales to event analysis. Other features include the integrated badge builder, which allows individual event badges with QR codes to be created for all participants using the modular system.

4. Social Media and Email Marketing Tools by Zoho

Zoho Social- Zoho Social is a social media management software that allows businesses to manage and plan their brands on social media. Zoho allows for monitoring posts, creating custom reports to analyze performance on social networks, and creating a custom publishing schedule. Furthermore, custom reports can be used to analyze the performance in social networks.

Zoho Campaigns⁠- Zoho Campaigns is an email marketing software solution that helps create, send and track campaigns through context-based marketing. The tool focuses on interactivity and personalization. For this purpose it offers a (free) email template editor, various automation tools, drag-and-drop components for personalized automation, an editor and real-time analytics. Via app, campaigns can be planned and checked flexibly on the go.

Appropriate articles:

• Creating a newsletter: It's that simple!

5. HR and Applicant Management Tools by Zoho

⁠Zoho People – Zoho People is a cloud-based on-demand HRIS and recruitment software designed to help employees quickly adapt to changes and optimize HR management. With Zoho People, personnel programs and bonus programs can be managed from a central location, working hours and absences can be recorded, employee information can be centralized, performance assessments can be documented and HR tasks can be automated.

Zoho Recruit – Zoho Recruit is a cloud-based online recruitment software for staffing companies. With Zoho Recruit, Zoho offers a tool for recruiting applicants. The tool offers an ATS and CRM in one recruitment platform. With scalability, customization options and tools for remote hiring, Recruit has what the staffing agency or internal HR team needs to find the right candidates for the right function.

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6. CRM and Customer Service Tools by Zoho

Zoho CRM – Zoho CRM offers businesses of all sizes a software solution for customer relationship management. The software enables to gain more customers, create customer interactions and increase revenue. In addition, the tool allows to consolidate all customer data and interactions in one place and use automation in new customer acquisition. The ability to automate the CRM allows to avoid time-consuming, repetitive tasks. Key features also include contact management, pipeline management, workflow automation and task management.

Zoho Bigin – Zoho Bigin is a pipeline-centric CRM system. The system is designed for small businesses looking to move away from spreadsheets and start with CRM. Zoho Bigin offers a selection of key CRM functions and is therefore designed to be user-friendly. The tool offers functions for potential customer integration, pipeline management, business deals and data management. In addition, the software allows plug-and-play integration with Zoho Desk, G-Suite and Microsoft 365.

Zoho Desk – Zoho Desk is a web-based omnichannel customer service solution. The tool aims to increase employee productivity, improve customer satisfaction and strengthen customer loyalty. Key features are the omnichannel capability, workflow automation, self-service features and the use of artificial intelligence.

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7. Warehouse Management Systems by Zoho

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Zoho Inventory- Zoho Inventory is a management software for managing orders and inventories. By providing inventory and order management functions, it simplifies order processing and promotes efficiency. The entire order process is managed, from purchasing to payment. Zoho Inventory's key features include a multi-channel inventory management system for expanding online business and tracking individual items. In addition, the tool offers accounting and CRM integrations to make the workflow more efficient.

8. Document Management Software by Zoho

Zoho Docs is a software for online file storage and management. Users can store images, videos, files, and documents for themselves or their team and access them from any device. Regardless of file size, videos, product screenshots, and entire databases can be stored. In addition, with the "Zoho Docs Sync" feature, offline files can be synchronized, securely stored, and encrypted in the cloud. The tool allows users to collaborate closely in teams and assign tasks.

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9. Remote Desktop Software by Zoho

Zoho Assist – Zoho Assist is a cloud-based remote support and remote access software. This allows customers to be supported remotely via web-based, on-demand remote support sessions with screen sharing and remote access. By setting up unattended remote access, remote PCs, laptops, mobile devices and servers can be managed.

10. Subscription Management Software by Zoho

⁠Zoho Subscriptions – Zoho Subscriptions is a management software for recurring payments and subscriptions. In addition to automating billing and recurring invoices, the tool can manage the entire lifecycle of customer subscriptions. In addition, the software enables the creation of real-time statistics, offers various ready-to-use integrations and is user-friendly.