Zoho CRM vs. SAP CRM Comparison

What is Zoho CRM?

Zoho's CRM tool is reportedly used by 250,000 companies around the world. It offers the ability to consolidate all customer data and interactions in one place and use useful automations for acquiring new customers. Data from other applications can be synchronized, for example, and emails can be sent directly from customer lists. Furthermore, assuming up-to-date customer data, the tool can predict sales. Due to the tiering of the services, Zoho is suitable for all types and sizes of companies.

Want to see all of Zoho's tools? Then check out Zoho-Overview.

What is SAP CRM?

Whether stand-alone or if companies are already working with other SAP tools - the SAP CRM system can easily be linked and is also relevant for small and medium-sized businesses. Through the automated configuration of offers and contracts, users can avoid the time-consuming manual creation. SAP CRM also allows the prioritization of leads and opportunities, storage of customer data in one place, and the enhancement of sales productivity with tools for collaboration, interactive dashboards, and customer analytics. This allows users to keep track of their progress in the sales process, reveal potential, and see which customers should be addressed again.