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Zendesk Support Suite

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Zendesk Support Suite
Compare to Flixcheck

Zendesk Support Suite vs. Flixcheck

Zendesk Support Suite

97 Reviews

What is the Zendesk Support Suite?

Zendesk is an omnichannel solution that combines AI and human expertise to handle customer service interactions efficiently and empathetically. The AI is trained on over 18 billion service interactions, ensuring effective problem-solving. As the only CX solution with native, AI-powered QA, Zendesk monitors and improves the quality of all interactions. The software can be used immediately, regardless of a company's size or complexity.

Top Rated - customer service softwareQ2/26

Leader - customer service softwareQ2/26

Top 1002026

Flixcheck

188 Reviews

What is Flixcheck?

Founded in 2015, Flixcheck is a platform that act as a "digital assistant" to optimize digital customer processes. It enables the individual sending of digital forms by email or SMS directly to the smartphone. All processes are GDPR compliant. Users can effortlessly share documents, signatures, photos, bank details, etc., without prior installation.

How does Flixcheck work?

Flixcheck is a user-friendly platform through which companies can create digital forms and send them to their customers. These documents are conveniently delivered to the customer's smartphone via various communication channels. The platform enables a smooth exchange of information.

Hosting and Security

Flixcheck hosts its data on German servers to ensure the sensitivity of user data through GDPR compliance and security measures.

User Base and Pricing

Flixcheck is used by over 2,000 companies, from small businesses to major corporations like Deutsche Telekom and Gothaer Insurances. The software offers various versions, starting at €25 in the Smart tariff with free use for the first 30 days. Individual prices for enterprise customers are available on request.

The platform is attractive to companies of various sizes and industries looking to optimize their customer service.

HubSpot Service Hub

melibo

Reviews

Reviews (97)

Reviews

48 Reviews

45 Reviews

1 Reviews

1 Reviews

2 Reviews

Reviews (188)

Reviews

176 Reviews

12 Reviews

0 Reviews

0 Reviews

0 Reviews

Reviewers' assessments

Zendesk Support Suite

Reviewers' assessments

8.8

Ease of use

Customer Service

Average: 9

9

Meets requirements

Customer Service

Average: 9

8.3

Customer Support

Customer Service

Average: 9

7.8

Ease of setup

Customer Service

Average: 8.7

Flixcheck

Reviewers' assessments

9

Ease of use

Customer Service

Average: 9

9.4

Meets requirements

Customer Service

Average: 9

9.5

Customer Support

Customer Service

Average: 9

8.8

Ease of setup

Customer Service

Average: 8.7

Pricing

Zendesk Support Suite

Pricing

Support Team

€19.00/ Customer service employee / month

1.140 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.

Suite Team

€55.00/ Customer service employee / month

3.300 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.

Suite Professional

€115.00/ Customer service employee / month

6.900 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.

Suite Enterprise

Upon request

Speak with our experts to customise a solution that fits your needs.

Flixcheck

Pricing

Starter

€39.00/ Month

Starter

€348.00/ Year

Professional

€69.00/ Month

Professional

€708.00/ Year

Business

€99.00/ Month

Business

€1,068.00/ Month

Enterprise

Upon request

Screenshots & Videos

Zendesk Support Suite

Screenshots & Videos

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Flixcheck

Screenshots & Videos

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