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Zendesk Support Suite

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Zendesk Support Suite
Compare to ebuero

Zendesk Support Suite vs. ebuero

Zendesk Support Suite

97 Reviews

What is the Zendesk Support Suite?

Zendesk is an omnichannel solution that combines AI and human expertise to handle customer service interactions efficiently and empathetically. The AI is trained on over 18 billion service interactions, ensuring effective problem-solving. As the only CX solution with native, AI-powered QA, Zendesk monitors and improves the quality of all interactions. The software can be used immediately, regardless of a company's size or complexity.

ebuero

23 Reviews

What is ebuero?

ebuero is a telephone service for small and medium-sized businesses. The telephone service integrates seamlessly into your own company. Callers automatically reach ebuero via call forwarding. The data from the calls can be integrated into your own systems. ebuero has Zapier interfaces, with which over 3,500 apps can be directly addressed. Information from the calls is delivered via email, SMS, fax or app. There is a free ebuero app. Price and further information can be requested on the ebuero website.

BOTfriends

charles

Reviews

Reviews (97)

Reviews

48 Reviews

45 Reviews

1 Reviews

1 Reviews

2 Reviews

Reviews (23)

Reviews

13 Reviews

6 Reviews

2 Reviews

1 Reviews

1 Reviews

Reviewers' assessments

Zendesk Support Suite

Reviewers' assessments

8.8

Ease of use

Customer Service

Average: 9

9

Meets requirements

Customer Service

Average: 9

8.3

Customer Support

Customer Service

Average: 9

7.8

Ease of setup

Customer Service

Average: 8.7

ebuero

Reviewers' assessments

8.9

Ease of use

Customer Service

Average: 9

8.9

Meets requirements

Customer Service

Average: 9

8.6

Customer Support

Customer Service

Average: 9

9.1

Ease of setup

Customer Service

Average: 8.7

Pricing

Zendesk Support Suite

Pricing

Support Team

€19.00/ Customer service employee / month

1.140 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.

Suite Team

€55.00/ Customer service employee / month

3.300 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.

Suite Professional

€115.00/ Customer service employee / month

6.900 €/year for 5 customer service employees*Additional channels available are on Support team as add-ons.**Additional fees apply.

Suite Enterprise

Upon request

Speak with our experts to customise a solution that fits your needs.

ebuero

Pricing

Einsteigertarif

From €59.90/ Month

Der ideale Tarif für kleine Firmen und alle, die nur gelegentlich eine Sekretärin brauchen. Der Einsteigertarif rechnet bedarfsgerecht ab und sorgt für minimale Fixkosten.

Standardtarif

From €99.90/ Month

Der Tarif für Selbstständige und Existenzgründer sowie kleine Unternehmen die regelmäßig das Telefonsekretariat nutzen wollen. Niedrigere Servicegebühren tragen dem erhöhten Anrufvolumen Rechnung.

Profitarif

From €179.90/ Month

Der Tarif für alle, die sich rund um die Uhr auf Profis verlassen wollen. Der Profitarif ist ideal für Hotlines und größere Büros (inkl. 5 Mitarbeiter-Accounts) geeignet.

Zubuchbare Pakete

Upon request

Screenshots & Videos

Zendesk Support Suite

Screenshots & Videos

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ebuero

Screenshots & Videos

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All products All Services All Software Categories All Service Categories Imprint Data Protection Terms & Conditions For software providers Community Guidelines RSS-Feed