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IT Service Management (ITSM)
TOPdesk
Compare to Atera

TOPdesk vs. Atera

TOPdesk

7 Reviews

What is TOPdesk?

TOPdesk offers an enterprise service management software that allows team members from different departments of a company to work together on a central platform. Companies can choose between three TOPdesk packages, all of which include incident and asset management as well as the Self Service Portal. Other processes and functions include change and operations management, a knowledge database, a Kanban board, reporting and many more.

Atera

1 Reviews

What is Atera?

Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard.
Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more.

Discover how AI can help you create unparalleled IT efficiency. Try Atera for free for 30 days or book a demo at: www.atera.com

TANSS

ConSol CM

Reviews

Reviews (7)

Reviews

5 Reviews

1 Reviews

1 Reviews

0 Reviews

0 Reviews

Reviews (1)

Reviews

1 Reviews

0 Reviews

0 Reviews

0 Reviews

0 Reviews

Reviewers' assessments

TOPdesk

Reviewers' assessments

8.2

Ease of use

IT Service Management (ITSM)

Average: 8.6

8.6

Meets requirements

IT Service Management (ITSM)

Average: 9.1

8.3

Customer Support

IT Service Management (ITSM)

Average: 9

7.6

Ease of setup

IT Service Management (ITSM)

Average: 8.2

Atera

Reviewers' assessments

Not enough reviews yet

10

Ease of use

Remote Monitoring Management (RMM)

Average: 9.1

10

Meets requirements

Remote Monitoring Management (RMM)

Average: 9.2

0

Customer Support

Remote Monitoring Management (RMM)

Average: 8.4

8.6

Ease of setup

Remote Monitoring Management (RMM)

Average: 9.1

Pricing

TOPdesk

Pricing

Essential

Upon request

Bearbeitung von Anfragen und Assetverwaltung

Engaged

Upon request

Alle Funktionen zur Steuerung von Workflows

Excellent

Upon request

Volle Serviceleistung für das beste Serviceerlebnis

Atera

Pricing

Trial

Free Trial

30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

Pro

€129.00/ User / month

per technician, billed annually or $159/mo billed monthly

Growth

€179.00/ User / month

per technician, billed annually or $209/mo billed monthly

Power

€209.00/ User / month

per technician, billed annually or $249/mo billed monthly

Screenshots & Videos

TOPdesk

Screenshots & Videos

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Atera

Screenshots & Videos

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