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SysAid
Compare to Atera

SysAid vs. Atera

SysAid

3 Reviews

What is SysAid?

SysAid approaches ITSM software with an automation perspective. The developing company - SysAid Technologies Ltd. - offers an application that automates IT service management. For this purpose, features such as ticket automation, task automation, self-service automation, and workflow automation are included. Other vital business tools, such as Sage or Slack, can be integrated according to the developers. SysAid should adapt to existing workflows, not the other way around. It promises an unlimited number of custom fields and an equally unlimited number of templates and forms, which customers can use to tailor the system to their needs. SysAid is individually priced. Booking a demo is possible.

Atera

1 Reviews

What is Atera?

Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard.
Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more.

Discover how AI can help you create unparalleled IT efficiency. Try Atera for free for 30 days or book a demo at: www.atera.com

deeploi

ky2help®

Reviews

Reviews (3)

Reviews

3 Reviews

0 Reviews

0 Reviews

0 Reviews

0 Reviews

Reviews (1)

Reviews

1 Reviews

0 Reviews

0 Reviews

0 Reviews

0 Reviews

Reviewers' assessments

SysAid

Reviewers' assessments

10

Ease of use

Service Desk

Average: 8.5

10

Meets requirements

Service Desk

Average: 9.1

10

Customer Support

Service Desk

Average: 8.9

8.6

Ease of setup

Service Desk

Average: 8

Atera

Reviewers' assessments

Not enough reviews yet

10

Ease of use

Remote Monitoring Management (RMM)

Average: 9.1

10

Meets requirements

Remote Monitoring Management (RMM)

Average: 9.2

0

Customer Support

Remote Monitoring Management (RMM)

Average: 8.4

8.6

Ease of setup

Remote Monitoring Management (RMM)

Average: 9.1

Pricing

SysAid

Pricing

BASIC

Upon request

Für einfache und effiziente IT-Unterstützung

Full

Upon request

Für ITIL-ausgereifte Organisationen

Atera

Pricing

Trial

Free Trial

30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

Pro

€129.00/ User / month

per technician, billed annually or $159/mo billed monthly

Growth

€179.00/ User / month

per technician, billed annually or $209/mo billed monthly

Power

€209.00/ User / month

per technician, billed annually or $249/mo billed monthly

Screenshots & Videos

SysAid

Screenshots & Videos

No information available

Atera

Screenshots & Videos

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