SnatchBot vs. charles

What is SnatchBot?

SnatchBot's tools support the entire lifecycle of a bot on their Omni-Channel platform, from development and testing to deployment, publishing, hosting, tracking and monitoring, including NLP, ML, and voice recognition. The platform offers robust management features, enterprise-level scalable security, and complies with all legal regulations. Users can create an automated (bot) or a human (human hybrid) chatbot. Additionally, conversations can be designed to use "Simple" or "Multiple Choice", or something more complex like action buttons, translations, payment receipts, sending receipts, and more. SnatchBot is available for free as well as in a PRO plan. A PRO plan pricing tier is automatically selected based on the number of messages that the bot has exchanged each month. The PRO plan starts from 30 USD per bot per month.

Leader - Conversational Marketing Q4/24

charles

63 Reviews

What is charles?
charles is a WhatsApp marketing platform made in Berlin. Its easy-to-use software enables businesses to drive revenue, retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp.

It does so by enabling CRM teams to set-up recurring flows and automations based on consumer specific events in a personalized manner. It supports businesses to stay GDPR-compliant and consistently iterate in this new channel while also integrating with select CDP/CRM, service and shop systems such as Shopify, Klaviyo, Emarsys and Zendesk to leverage data for their omnichannel strategy.

charles' key products are 📣 Campaigns and 🚀Journeys.

With Journeys, you set up and send engaging automated WhatsApp flows – like opt-in flows, WhatsApp product finders and Black Friday campaigns. With Campaigns, you can send outbound marketing messages to your consumers, and track responses.

Chatarmin

Cognigy.AI

Reviews

Reviews (0)

0 Reviews

Reviews (63)

55 Reviews

7 Reviews

1 Reviews

0 Reviews

Reviewers' assessments

SnatchBot

Reviewers' assessments

Not enough reviews yet

Ease of use

Chatbot

Average: 9.2

Meets requirements

Chatbot

Average: 9.1

Customer Support

Chatbot

Average: 9.2

Ease of setup

Chatbot

Average: 9

charles

Reviewers' assessments

9.1

Ease of use

Whatsapp Marketing

Average: 9.1

9.4

Meets requirements

Whatsapp Marketing

Average: 9.2

9.7

Customer Support

Whatsapp Marketing

Average: 9.3

9.4

Ease of setup

Whatsapp Marketing

Average: 8.9

Pricing

SnatchBot

Pricing

Kostenlos

Free

Pro Plan 1

$30.00 / Month

Pro Plan 2

$75.00 / Month

Pro Plan 3

$149.00 / Month

Pro Plan 4

$199.00 / Month

Spare 10%

Pro Plan 5

$249.00 / Month

Spare 17%

Pro Plan 6

$449.00 / Month

Spare 40%

Pro Plan 7

$749.00 / Month

Spare 50%

Pro Plan 8

$999.00 / Month

Spare 67%

Enterprise

Upon request

charles

Pricing

No information available

Screenshots & Videos

SnatchBot

Screenshots & Videos

No information available

charles

Screenshots & Videos