deeploi vs. Zendesk Support Suite

What is deeploi?

deeploi is an all-in-one IT management platform with service included for growing companies. It helps HR teams, founders, and IT managers organize their IT in a clear, secure, and efficient way, especially when internal IT resources are limited.

With deeploi, companies get a full IT department in one powerful platform. Core IT tasks such as onboarding and offboarding, procurement, device, software and account management, as well as security, governance, and compliance are centralized in a single system.

What you get:

• Onboard new hires in under 5 minutes

• Order and assign devices in just a few clicks

• Securely configured laptops from day one

• Support for GDPR compliance and ISO readiness

• A real-time overview of all devices, users, and licenses

• Unlimited IT support with response times under 30 minutes

More than 200 companies across Europe, from startups to agencies and consultancies with 1 to 500+ employees, trust deeploi to run their IT reliably.

Pricing is based on a monthly subscription of €29 per employee. Additional services such as advanced device protection, managed backups, and Microsoft license procurement, are available at an additional cost.

What is the Zendesk Support Suite?

Zendesk is an omnichannel solution that combines AI and human expertise to handle customer service interactions efficiently and empathetically. The AI is trained on over 18 billion service interactions, ensuring effective problem-solving. As the only CX solution with native, AI-powered QA, Zendesk monitors and improves the quality of all interactions. The software can be used immediately, regardless of a company's size or complexity.