ChatWerk vs. Sinch Engage

What is ChatWerk?

ChatWerk is a software that bundles all relevant messenger channels into a central inbox. The tool enables efficient, clear communication and offers extensive WhatsApp newsletter functions. Bot automations and the KnowledgeAI Bot relieve customer service by answering frequent inquiries. With WhatsApp Coexistence, it connects the WhatsApp Business App and the official WhatsApp API on one number. It also features a Location Finder for branch companies. The prices are available upon request from the provider.

What is Sinch Engage?

Sinch Engage (formerly MessengerPeople) is an all-in-one platform for simple and professional use of WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat for marketing, sales, HR and customer service. With Sinch Engage, companies have the opportunity to interact with their customers along the entire customer journey through various messenger apps - whether via messenger newsletters, consultation in 1:1 chat or interactive chatbots.