Braze vs. monday CRM

What is Braze?

Braze's Customer Engagement Platform enables businesses to offer their customers relevant experiences in real time. The interactions - whether via email, SMS, mobile or web push, or within an app - assist users in building a personal connection with their customers. The functionality of the tool primarily lies in the cross-channel personalization of notifications and interactions, customer retention, campaign optimization through detailed reporting, and data management. Braze offers on-demand customer packages with the desired services. The software now counts more than 1,000 customers in 50 countries.

What is monday CRM?

monday CRM is a CRM platform for sales tasks for small and medium sized businesses. monday CRM builds on the Work OS from monday.com and allows business owners and sales teams to manage the entire sales cycle and all customer data in one place. monday sales CRM gives managers control over their sales pipeline. It provides an overview of processes and optimizes workflows: the automation of manual tasks, the capture and import of leads, contact management, and the optimization of aftersales processes and sales enablement. monday CRM complies with the provisions of the General Data Protection Regulation (GDPR). Enterprise customers also have the option to store their data in the EU data center in Frankfurt (DE).