With these tools, Everdrop has become the largest brand for sustainable cleaning products.

Martin Gardt10/10/2023

A cleaning product manufacturer with almost 120,000 fans? This is how Everdrop achieved it.

Everdrop Produktbild
Everdrop verkauft unter anderem Tabs, die – aufgelöst in Leitungswasser – zu Reinigungsmittel werden.
Table of contents
  1. Shopify lays the foundation
  2. Mail tool integrated directly
  3. Influencer ensure growth - impossible without tools
  4. Prepare data for all departments
  5. These tools are used by Everdrop
Sustainability is currently one of the absolute trend topics. And the fact that complete business models can be built on this is currently being impressively demonstrated by Everdrop. The startup sells environmentally friendly cleaning agents and wants to fight plastic waste and chemicals. In addition to the product, the distribution is particularly special: The company primarily uses a D2C concept and sells directly to its customers in its own shop. Founder David Löwe told us which tools the company, founded only in 2019, was able to use to quickly build a real business.
In our series “Tech Stack“ companies from the digital industry reveal which tools they use and why they chose these software solutions. Want more information on suitable tools? Then check out our software review platform OMR Reviews.
David Löwe, Co-Founder von Everdrop
David Löwe, Co-Founder of Everdrop
So it's 2019 when Christian Becker, Daniel Schmitt-Haverkamp and David Löwe start their startup Everdrop. Their goal: to make bathroom, glass and kitchen cleaners easily producible in glass spray bottles with tap water using dissolving tabs - in order to save all the plastic waste caused by packaging of cleaning agents. Meanwhile, the product range also includes unpackaged dishwasher tabs, WC cleaning tabs, as well as laundry detergent that is adapted to different water hardnesses and therefore more economical.
The products and the mission of Everdrop seem to convince. Even if no sales figures are known: About 120,000 people follow the brand on Instagram, in February 2021 the company secures a funding of over 18 million euros. But what becomes clear in conversation with founder David Löwe: Without the right tools, Everdrop would never have been able to grow so quickly. The perfect candidate for our tech stack.

Shopify lays the foundation

According to Löwe, the most important software for the startup is undoubtedly Shopify. The team set up the shop directly with the provider. “Shopify is one of the most stable systems for online shops. When the Galileo feature is broadcast, there is a risk with other shop server systems that the site will crash. We didn't have any restrictions,” David Löwe tells OMR. “You can also scale very well with Shopify and customize every part of your online shop piece by piece. We are currently working on customizing the shop for our subscription model.”
Online-Shop von Everdrop
From the start, Everdrop uses the shop software Shopify.
Because in the past months Everdrop has noticed that the cleaning products also sell very well on a subscription basis - a lucrative business model. To test how well subscriptions for Everdrop work, Shopify was also perfect: “You can try out so many things with Shopify. We recently installed the Recharge app and tested with it whether customers would subscribe. That was the proof of concept for us and now we are building our own system for that.”

Mail tool integrated directly

Everdrop “benefits” from Shopify's performance in the case of other service providers whose tools integrate perfectly into the shop system. “For mailings we used at the beginning, but Klaviyo works incredibly well with Shopify. This allows us to personalize and automate customer communication very well,” says David Löwe. “With Klaviyo, we do all customer communication: We do shop communication, show other products after purchase, and run classic newsletter campaigns.”
Everdrop eventually ran into design limitations with Mailchimp as the marketing team grew larger and more professional. The simple templates of the tool made starting email marketing extremely easy, but after a while it was time to switch to a service with more options in design and automation. That's why the choice fell on Klaviyo.

Influencer ensure growth - impossible without tools

Particularly exciting about Everdrop's story is the path to 120,000 Instagram followers - quite impressive for a cleaning agent manufacturer. The growth was mainly supported by influencers. The right creators are personally approached from within the team. But for everything else, the right tool is needed: “With Storyclash by Kolsquare we research suitable influencers. The tool shows which brands they have worked with and how well they present these products,” explains David Löwe. “We also track our campaigns in Storyclash and can archive posted Instagram Stories directly. So we can look at the results together as a team.”
The tool simplifies the preparation and follow-up of campaigns immensely. Only thanks to the software can Everdrop create an archive of the deals and collect learnings for upcoming collaborations. Storyclash has another helpful feature: The tool recognizes texts in Instagram Stories, which also allows a search for keywords. This is how Everdrop finds influencers who also fit with their own brand. But as I said: All work cannot be taken away from Storyclash by the marketing team: “Storyclash is purely an operational tool. The personal relationship with the creators and the managements is still decisive in influencer marketing.”

Prepare data for all departments

But Everdrop collects important data not only about its influencer campaigns. As an e-commerce player, the evaluation of all numbers is of course extremely important. “A large part of our daily business consists in evaluating data: sales trends, conversion rates, CPMs, customer movement. To make such data quickly understandable, we mainly use Tableau and Looker Studio”, says David Löwe. “We also continue to work partially with the free tool Google Looker Studio (esp. for collaborative dashboards). Data is key for success in e-commerce - consequently, you should not save on making the best possible use of your data.” That's why the mentioned tool Tableau is now used for more complex analyses, which, for example, shows how the Customer Acquisition Costs (CAC) develop on the different marketing channels in a dashboard at Everdrop.
Capturing these costs is a central issue for Everdrop and many other companies. It is extremely difficult to reliably understand via which touchpoints customers have made their way to purchasing a product. “Our biggest pain point is marketing attribution. Especially spillover and branding effects of visual channels are hard to measure and assign to channels,” says Löwe. It is likely that many users have seen Everdrop in Instagram posts and then visited the shop. Despite many tools on the market, this can hardly be proven.

These tools are used by Everdrop

Here is a list of the software that is used at Everdrop:


If you actively use tools and software, then evaluate the respective providers on our OMR-Reviews platform.
Martin Gardt

Martin kümmert sich vor allem um neue Artikel für OMR.com und den Social-Media-Auftritt. Nach dem Studium der Kommunikations- und Medienwissenschaft ging er zur Axel Springer Akademie, der Journalistenschule des Axel Springer Verlags. Danach arbeitete er bei der COMPUTER BILD mit Fokus auf News aus der digitalen Welt und Start-ups. Am Wochenende findet Ihr ihn auf der Gegengerade im Millerntor.

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Software mentioned in the article

Product or service categories mentioned in the article

E-Commerce Platforms & Shop Systems
E-commerce platforms and shop systems are software used to open and operate your own webshop, enabling you to conduct E-commerce. From standard and expected functionalities of an online shop to customer and product data, content and layout to optimization and customization, there are many different features that distinguish online shops. While the majority of solutions are primarily geared towards online sales of B2C products, there are also solutions tailored for B2B. B2C solutions have traditionally been more focused on physical retail, but now a number of solutions also offer the possibility of selling digital products. From the moment a customer lands on the online shop to the point when the order is processed and shipped, e-commerce platforms create a seamless experience that is optimized based on existing data and captures new insights for ongoing customer communication. E-commerce platforms can usually be integrated with inventory management software and dropshipping software. Shop systems also offer interfaces and integrations to CRM software, ERP systems, supply chain and logistics software, and payment service providers. Some webshop software also includes integrated SEO tools. When evaluating e-commerce platforms, consideration should be given to compatibility with existing software such as inventory management and CRM, the technical know-how required for the implementation and management of the software solution, the potential degree of platform customization, and of course the cost-benefit ratio or return on investment. Want to improve your e-commerce strategy and learn from experts? Then the OMR Strategy Guide to E-Commerce is just right for you! It offers over 100 pages of practical knowledge for getting started in e-commerce.
Email Marketing
Marketers use email marketing software to design, personalize, and send promotional emails or newsletters to appropriate target groups. While emails containing advertising content are usually directed at individual people and small groups, regular newsletters are often sent to all contacts or specific customer segments. Since many contacts can be reached very cost-effectively, email marketing is a very exciting channel that continues to enjoy great popularity. The functions included in email marketing software vary depending on the provider. In principle, however, marketers can use newsletter software to design and create bespoke emails using HTML and CSS. As a rule, the providers of email marketing software also provide easy-to-use, visual editors that can be used to implement emails and newsletters without any prior scripting knowledge. When sending newsletters, it is not only security that is important, but also legal compliance. It is therefore incredibly important that email marketing tools include functions that comply with the extensive data protection laws in certain countries, such as the GDPR in Germany. This includes, for example, that all recipients must have agreed to receive the emails with a double opt-in. In addition to the creation and sending of targeted marketing emails, email marketing tools can be used to segment recipients, manage newsletter cancellations, and track open rates, dwell time, and link clicks. Email marketing tools are often integrated with CRM software or the tools themselves act as CRM systems. This expands the segmentation functions that are usually already available in email marketing software, and recipients can be targeted even more accurately. In addition, email marketing is often a crucial component of marketing automation software, which is why the software occasionally appears in both categories. To qualify as email marketing software, the solution must: * enable the creation and sending of emails or newsletters via an HTML or WYSIWYG editor * offer a selection of email templates * give users the option to preview the email and send it as a test email * save, manage, segment, and track email contact lists * provide campaign-based reports and analyses If you want to further your education in email marketing and learn from experts, then the OMR Professionals Guide to E-Mail-Marketing is just right for you! It offers 107 pages of concentrated expert knowledge on email marketing. And if you prefer to learn in a flexible e-learning format, take a look at the OMR Email Marketing Deep Dive Webinar and the OMR Academy E-Mail-Marketing Fundamentals E-Learning Course.
Influencer Marketing
In Influencer Marketing, the reach and popularity of public figures are leveraged to promote products and brands to certain communities (the so-called "followers" of the influencer) through them and their social media channels. Influencer Marketing Software is used to identify suitable influencers, connect with them, and manage the campaigns and relationships with them. Depending on the definition, Influencer Marketing Tools are primarily databases or marketplaces in which companies can filter specifically for influencers based on search criteria. In addition, the tools can include features for direct communication, functions for content curation, and functions for managing and evaluating the campaigns carried out with the influencers. Influencer Marketing Software is mainly used in agencies and companies with extensive social media strategies. Influencer Marketing Softwares are often used to support other Social-Media-Softwares. Do you want to become real Influencer Marketing professionals? Almost 100 pages of concentrated expert knowledge await you in the OMR Professionals Guide to Influencer Marketing. If you would rather learn live from experts, the OMR Influencer Deep Dive Sprint is just the thing for you.
Business Intelligence (BI)
Business Intelligence tools, also known as BI tools, are particularly relevant for companies that are aware of the importance of data and the relevance of evaluating it. BI tools help bring transparency to a company's data, offering the ability to visualize and analyze data in order to make informed decisions. Nowadays, every company accesses large amounts of data, making BI software a necessity in order to better understand and respond to this data. The advantages of using business intelligence software primarily lie in the easy visualization and understanding of business and customer data. They combine all company data sources onto a single platform, thereby establishing cross-departmental connections. The visualization of the data also aids in data-driven decision making, thereby optimizing operations. Some Business Intelligence tools, therefore, offer integrations with web analytics software.
Data Visualization
Data visualization tools translate data and metrics into charts and graphs, helping businesses to measure business metrics and key performance indicators (KPIs) for more efficient performance tracking and target achievement. The software displays quantitative data in easy-to-understand visualizations. Besides charts and graphs, data visualization tools also offer other visualization formats such as reports and dashboards. These can be created, displayed in the form of scorecards, and shared as reports. Some data visualization platforms offer drag-and-drop features and intuitive user interfaces (UI), so that average business users can easily work with the software. Others also offer the ability to create dashboards with code. Data visualization solutions combine data from many different sources such as databases, file uploads, and other business software. Depending on the software, IT involvement or programming skills may be necessary to connect applications and databases. Dashboards with real-time data can be used in different departments and management levels to understand complex business applications like ERP systems and CRM software and their data. The visualizations can also be exported and shared in the form of reports via email to share processed data with busy executives or customers. In addition, many data visualization software solutions offer functions for exporting created diagrams and graphics. These can then be used to create content like presentations. Data visualization software usually allows collaboration with multiple users across multiple devices. If users are simply looking for a tool for creating diagrams, a diagram software is a suitable alternative to data visualization programs. Data visualization tools were developed for benchmarking and visualizing important key figures, thus they are not suitable for comprehensive or complicated data analysis. Even though some data visualization tools provide functions for drill-down or data linking, the main purpose of data visualization tools is to create dashboards and visualizations for business-critical data. Users who want to perform extensive analyses should look for an analytics software. With these, companies can quickly perform data queries and visualizations without IT support. If business users or developers want to integrate their visualizations into other applications, they should use a Business Intelligence software (BI).

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