SnatchBot vs. OMQ Chatbot und Kundenservice Software

What is SnatchBot?

SnatchBot's tools support the entire lifecycle of a bot on their Omni-Channel platform, from development and testing to deployment, publishing, hosting, tracking and monitoring, including NLP, ML, and voice recognition. The platform offers robust management features, enterprise-level scalable security, and complies with all legal regulations. Users can create an automated (bot) or a human (human hybrid) chatbot. Additionally, conversations can be designed to use "Simple" or "Multiple Choice", or something more complex like action buttons, translations, payment receipts, sending receipts, and more. SnatchBot is available for free as well as in a PRO plan. A PRO plan pricing tier is automatically selected based on the number of messages that the bot has exchanged each month. The PRO plan starts from 30 USD per bot per month.

Top Rated - Chatbot Software Q4/24

OMQ Chatbot und Kundenservice Software

69 Reviews

What is OMQ Chatbot and Customer Service Software?

The OMQ Chatbot is an artificial intelligence-based chatbot that interprets the intentions of the customer in chat requests and delivers appropriate responses in real time. It uses the "Natural Language Understanding" method, learns with each request to improve its performance, and is on the same level as ChatGPT. The software can be implemented into an existing system in a short period of time and its goal is to facilitate customer service for companies. In addition to the chatbot, OMQ also offers an automated contact form (OMQ Contact), a dynamic help page (OMQ Help), a ticket system assistant (OMQ Assist), and an email bot (OMQ Reply). All products are connected to a central knowledge database. This way, all communication channels are automated with OMQ using artificial intelligence.

melibo

moinAI

Reviews

Reviews (0)

0 Reviews

Reviews (69)

56 Reviews

13 Reviews

0 Reviews

Reviewers' assessments

SnatchBot

Reviewers' assessments

Not enough reviews yet

Ease of use

Chatbot

Average: 9.2

Meets requirements

Chatbot

Average: 9.1

Customer Support

Chatbot

Average: 9.2

Ease of setup

Chatbot

Average: 9

OMQ Chatbot und Kundenservice Software

Reviewers' assessments

9.4

Ease of use

Chatbot

Average: 9.2

9.3

Meets requirements

Chatbot

Average: 9.1

9.4

Customer Support

Chatbot

Average: 9.2

Ease of setup

Chatbot

Average: 9

Pricing

SnatchBot

Pricing

Kostenlos

Free

Pro Plan 1

$30.00 / Month

Pro Plan 2

$75.00 / Month

Pro Plan 3

$149.00 / Month

Pro Plan 4

$199.00 / Month

Spare 10%

Pro Plan 5

$249.00 / Month

Spare 17%

Pro Plan 6

$449.00 / Month

Spare 40%

Pro Plan 7

$749.00 / Month

Spare 50%

Pro Plan 8

$999.00 / Month

Spare 67%

Enterprise

Upon request

OMQ Chatbot und Kundenservice Software

Pricing

Starter

€150.00 / Month

Dynamische und selbstoptimierende Hilfeseite für kleine Unternehmen.

Essential

€450.00 / Month

Effiziente Kundenservice-Automatisierung für die beliebtesten Servicekanäle.

Business

€1,200.00 / Month

Intelligenter Kundenservice auf allen Kanälen mit smarten Features für mittelgroße Unternehmen.

Corporate

€2,800.00 / Month

Mehrsprachige & umfangreiche Kundenservice-Automatisierung für große Unternehmen.

Flex

Upon request

Flexible Bausteine nach Bedarf & eine skalierbare Kundenservice-Automatisierung für alle Unternehmen.

Screenshots & Videos

SnatchBot

Screenshots & Videos

No information available

OMQ Chatbot und Kundenservice Software

Screenshots & Videos